Assistant Manager - Pan India Support (Air Exports)

7 - 10 years

0 Lacs

Posted:2 weeks ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary:


We're seeking an experienced Assistant Manager to lead our Pan India Support team in the freight forwarding industry. The ideal candidate will have a strong background in customer service, documentation, and pricing, with excellent communication skills.


Key Responsibilities:


- Provide Pan India support to customers and internal teams

- Manage and resolve customer complaints and issues

- Develop and implement effective customer service strategies

- Oversee documentation and pricing processes

- Ensure excellent communication and coordination with various teams


Requirements:


- 7-10 years of experience in freight forwarding industry

- Strong knowledge of documentation and pricing processes (Pan India)

- Excellent communication and interpersonal skills

- Proficiency in Hindi is must

- Ability to work independently and lead a team

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