Assistant Manager Operations- Madhya Pradesh

Summary:

The Assistant Manager Operations will be responsible for overseeing the operational

activities of multiple terminals in one or more states. This role requires strong leadership,

communication and organizational skills to ensure efficient and effective operations that

align with company objectives.

Key Responsibilities:

• Execute the Defined process according to SLA.

• Coordinate customer service operations and find ways to ensure customer

Satisfaction

• Oversee the implementation of technology solutions for the customers as per their

requirements.

• Ensure smooth relations with customers and internal team.

• Mentor and motivate teams to achieve productivity and engagement.

• Report on operational performance and suggest improvements.

• Collaborating with senior management to formulate strategy.

• Identifying and mitigating operational risks, ensuring that the organization can

function effectively and overcome unexpected challenges.

• Identifying inefficiencies in operational processes and implementing changes that

increase Efficiency.

• Working collaboratively with internal stakeholders, external partners and customers

to achieve operational goals.

• Designing, implementing, and maintaining a quality management system that

ensures consistent quality throughout all operational processes.

Qualifications:

• Proven experience in leading Operations or similar leadership role

• Familiarity with all business functions like supply chain, IT and Logistics.

• Experience with implementing and managing IOT Solutions.

• Knowledge of data analytics and reporting

• Outstanding communication and negotiation skills

• Excellent organizational and leadership ability

• Analytical mind

• Problem-solving aptitude

Location: Madhya Pradesh

Experience: 8- 10 years

Languages: Hindi, and English are mandatory, Other languages are an added

advantage.

Job Type: Full-time

Pay: ₹45,000.00 - ₹52,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Work Location: In person