Assistant Manager Network & Security

Role Purpose:

IT infrastructure, network security, and information security operations

Key Responsibilities

IT Infrastructure & Network Operations

• Manage

  24x7 IT infrastructure operations

  including data center, servers, LAN/WAN, Wi-Fi, firewalls, and hospital networks.
• Ensure

  99.5% network and system uptime

  across hospital locations.
• Design, implement, and maintain

  secure and scalable network architectures

  for clinical and non-clinical systems.
• Monitor network performance, latency, and downtime; ensure downtime is kept within defined SLAs.

Information Security & Cybersecurity

• Own

  IT security posture

  including firewalls, endpoint security, IDS/IPS, VPNs, and access controls.
• Manage enterprise security tools such as

  FortiGate / Checkpoint / Sophos firewalls

  , endpoint protection (CrowdStrike, Sequrite, Microsoft Defender, etc.).
• Implement and enforce

  security policies, firewall rules, NAT, VPNs

  , and patch management.
• Support internal and external

  IT security audits

  , compliance requirements, and vulnerability assessments.

Server, Data Center & Cloud Management

• Administer

  Windows Server environments (AD, DNS, DHCP, GPO, Hyper-V)

  .
• Manage storage solutions (RAID, NAS, SAN) and ensure

  backup & disaster recovery readiness

  .
• Oversee backup tools such as

  Druva / Veeam / Commvault

  and conduct periodic DR drills.
• Support

  hybrid cloud environments

  including Azure AD, Office 365, Intune, and cloud storage platforms.

Monitoring, Automation & Service Delivery

• Implement and manage

  network and infrastructure monitoring tools

  (Zabbix, SolarWinds, Nagios, WhatsUp Gold, etc.).
• Drive

  automation of alerts, patching, and routine IT tasks

  using tools like PowerShell, WSUS, and endpoint management platforms.
• Ensure proactive issue detection through NOC/SOC practices and ITSM tools (ServiceNow or equivalent).

Hospital Systems & Clinical IT Support

• Support and integrate hospital applications such as

  HIS, PACS, EMR, ERP, HRMS, CRM, and DMS systems

  .
• Ensure secure and uninterrupted connectivity for

  clinical systems, OT networks, IP-PBX, CCTV, access control, and patient Wi-Fi

  .
• Coordinate closely with biomedical, clinical, operations, and admin teams.

Expansion, Integration & Projects

• Support

  new hospital launches, OPD expansions, and acquisitions

  with timely IT setup and readiness.
• Ensure

  100% IT readiness before hospital go-live

  .
• Lead post-acquisition IT integration and standardization within defined timelines.

Vendor & Cost Management

• Manage ISPs, OEMs, and technology vendors including SLAs and escalations.
• Optimize network bandwidth, licenses, and cybersecurity vendor costs with measurable savings.
• Maintain IT asset inventory, licensing, renewals, and documentation.

Team & Stakeholder Management

• Lead and mentor IT engineers and support staff.
• Coordinate with corporate IT, hospital leadership, and external partners.
• Maintain SOPs, network diagrams, asset registers, and RCA documentation.

Education & Experience

• MCA / BCA / B.Tech / BE in Computer Science or IT.

• 3-5 years of experience

  in IT infrastructure, network security, or healthcare IT environments.
• Prior experience in

  hospitals or multi-location enterprises

  is strongly preferred.

Technical Skills (Good to Have)

• Network Security & Firewalls (FortiGate, Checkpoint, Sophos, SonicWall)
• LAN/WAN, MPLS, SD-WAN, ILL, VPNs
• Windows Server, Active Directory, GPO, DNS, DHCP
• Endpoint Security & Patch Management
• Backup, DR, and Storage (NAS/SAN)
• Monitoring Tools & ITSM platforms
• Hospital IT systems (HIS, PACS, EMR)

Soft Skills

• Strong ownership mindset
• Stakeholder and vendor management
• Problem-solving and incident management
• Clear communication and documentation skills