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Assistant Manager - MO - Trade Support - Claims

7 - 12 years

2 - 6 Lacs

Posted:2 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


The purpose of the role is to manage claims process and provide a support function for Manager on reporting and client communication and provide the Administrator with an escalation support.

Responsibilities


Direct Responsibilities
Investigating Claims using Tradeflow, Intellimatch.
Cash Break Management and Control
Ensuring all Broker and Custodian relationships are managed effectively
Ablility to prioritise and understand the market risk
Ensuring compliance with agreed control framework
Quality check and validation of Administrator input
Demonstrate technical understanding in their role
Work within a team environment
Escalation Management
Spoke and Stake holders management
People Management
Management and Client reporting
Support Manager as necessary and agreed

Contributing Responsibilities
Working with Custodians and Brokers to resolve claim.
Working with the Client.
Clearing Cash Breaks.
Working together as a Team to achieve the same Goals.
Clear and Defined escalation points.

Technical & Behavioral Competencies
Microsoft Office (Excel, Word, Internet)
Knowledge of financial markets
Good Knowledge of products (Equities, FX, Money Markets etc)
Good Client management skills
Good Knowledge on Settlements process of Equities, FX, Money Markets etc
Client Focus
Maximising Team Performance
Managing Self & Others
Personal Effectiveness & Impact
Positive Behaviours
Improvement & Innovation
Commitment & Accountability
Commercial Focus
Quality
Analysis

Specific Qualifications (if required)

Skills Referential

Behavioural Skills : (Please select up to 4 skills)
Ability to collaborate / Teamwork
Ability to deliver / Results driven
Client focused
Creativity & Innovation / Problem solving
Transversal Skills:
Analytical Ability
Ability to understand, explain and support change
Ability to inspire others & generate people's commitment
Ability to develop others & improve their skills
Ability to develop and leverage networks
Education Level:
Bachelor Degree or equivalent
Experience Level
At least 7 years

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BNP Paribas
BNP Paribas

Banking

Paris London

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