Assistant Manager Housekeeping

As an Assistant Manager Housekeeping at The Westin Gurgaon New Delhi, your main role involves supporting the day-to-day activities in Housekeeping, Recreation/Health Club, and Laundry. You will work closely with employees to ensure the cleanliness and maintenance of guestrooms and public spaces. Your responsibilities will include completing inspections, ensuring corrective actions are taken, and assisting in maintaining guest and employee satisfaction within the operating budget. **Key Responsibilities:** - Ensuring knowledge and understanding of OSHA regulations are up to date - Overseeing all lost and found procedures - Managing work assignments for cleaning rooms and preparing for check-outs - Inventorying stock to maintain adequate supplies - Communicating guest room status promptly to the Front Desk - Collaborating with the Engineering department for guest room maintenance needs - Implementing effective inspection programs for guestrooms and public spaces - Managing linen inventory and guest supplies, including ordering supplies as needed - Providing supervision in the absence of the Director of Services or Housekeeping Manager - Observing and providing feedback on employee service behaviors to improve performance **Qualifications Required:** - High school diploma or GED with 1 year of experience in housekeeping or a related area - OR a 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major with no work experience required At Westin, the company is dedicated to being an equal opportunity employer, valuing and celebrating the unique backgrounds of all associates. The brand is committed to fostering an inclusive environment where diversity is embraced. As an Assistant Manager Housekeeping, you play a vital role in upholding exceptional customer service standards by addressing guest problems and complaints, reviewing guest satisfaction results, and setting a positive example for guest relations. At Westin, the focus is on empowering guests to enhance their well-being during travel, aiming to become the leading wellness brand in hospitality. As part of the team, you are encouraged to embrace your own well-being practices both on and off the property. The ideal candidate for Westin is passionate, active, optimistic, and adventurous, striving to be the best version of themselves. Join the global team at The Westin Gurgaon New Delhi and contribute to the brand's mission of promoting well-being and exceptional hospitality experiences.,