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1.0 - 5.0 years
0 Lacs
pune, maharashtra
On-site
You will be responsible for supporting the day-to-day activities in Housekeeping, Recreation/Health Club, and Laundry. Your main focus will be on working with employees to clean and maintain guestrooms and public spaces. It will be essential for you to complete inspections and hold individuals accountable for any necessary corrective actions. Additionally, you will play a key role in ensuring guest and employee satisfaction while also maintaining the operating budget effectively. To be successful in this role, you should possess a high school diploma or GED, along with at least 1 year of experience in the housekeeping or a related professional area. Alternatively, a 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major from an accredited university will also be considered, even with no work experience. Your core work activities will revolve around managing Housekeeping operations and budgets. This will include ensuring that your knowledge and understanding of OSHA regulations are up to date, overseeing all lost and found procedures, and maintaining adequate supplies through inventory management. You will be responsible for communicating guest room status to the Front Desk promptly, collaborating effectively with the Engineering department for guest room maintenance needs, and complying with loss prevention policies and procedures. In addition, you will supervise an effective inspection program for all guestrooms and public spaces, manage linen inventory and guest supplies, and assist in ordering supplies as needed. It will be crucial for you to provide feedback to employees on their service behaviors and continuously strive to enhance service performance. Handling guest problems and complaints, reviewing comment cards and guest satisfaction results, and setting a positive example for guest relations will also be part of your responsibilities. At Marriott International, we are committed to fostering an inclusive environment where the diverse backgrounds and experiences of our associates are valued and celebrated. We are dedicated to being an equal opportunity employer and promote non-discrimination on any protected basis, including disability, veteran status, or other applicable laws.,
Posted 4 days ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
You will serve as the strategic business leader for the Hotel Operations at Courtyard Mumbai International Airport. Your responsibilities will encompass Front Office, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary, and Engineering/Maintenance departments. Working closely with department heads, you will formulate and execute strategies to align with the brand service strategy and initiatives. Your role will focus on meeting brand standards, fulfilling customer needs, ensuring employee satisfaction, driving revenue growth, optimizing financial performance, and fostering positive owner relations. Additionally, you will develop and implement property-wide strategies to deliver products and services that exceed the expectations of target customers and employees, while ensuring a return on investment. To qualify for this position, you should hold a 2-year degree in Business Administration, Hotel and Restaurant Management, or a related field from an accredited university, along with at least 4 years of experience in guest services, front desk operations, housekeeping, sales and marketing, or similar roles. Alternatively, a 4-year bachelor's degree in the aforementioned fields, coupled with 2 years of relevant professional experience, is acceptable. Your core work activities will involve managing profitability by understanding key drivers of guest satisfaction, analyzing service issues, and making decisions to propel the property towards its goals. You will also monitor sales performance against budget, review financial statements, and coach the operations team to effectively manage various aspects like occupancy, rates, wages, and expenses. Leading the operations and department teams, you will champion the brand's service vision, communicate departmental goals clearly, and focus on enhancing the guest experience through feedback analysis and problem resolution. Furthermore, you will be tasked with conducting human resources activities such as facilitating solutions to improve guest satisfaction, ensuring fair treatment of employees, fostering a culture of excellent service, setting performance expectations, and addressing employee feedback and concerns. Additionally, you will be responsible for implementing property policies consistently, conducting performance appraisals, driving brand initiatives, and maintaining open communication with the team. Courtyard, a brand under Marriott International, values diversity and offers equal opportunities to all associates. By joining Courtyard, you become part of a global team dedicated to providing exceptional guest experiences and continuous improvement. If you are passionate about exceeding guest expectations, thrive in a dynamic team environment, and are eager to grow both personally and professionally, Courtyard is the place for you to do your best work and realize your potential.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
pune, maharashtra
On-site
The position of Entry Level Management in Housekeeping, Recreation/Health Club, and Laundry involves supporting day-to-day activities, working with employees to clean and maintain guestrooms and public spaces. You will be responsible for completing inspections, ensuring corrective actions are taken, and contributing to guest and employee satisfaction within the operating budget. To qualify for this role, you should have a high school diploma or GED with at least 1 year of experience in housekeeping or a related field. Alternatively, a 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major from an accredited university is accepted with no work experience required. Your core responsibilities will include managing housekeeping operations and budgets. This involves staying updated on OSHA regulations, overseeing lost and found procedures, preparing work assignments, managing supplies, communicating guest room status effectively, and collaborating with the Engineering department for maintenance needs. You will also be responsible for supervising an inspection program, managing inventory, and ensuring all employees have necessary supplies and equipment. Additionally, providing exceptional customer service is crucial in this role. You will handle guest problems and complaints, review guest satisfaction results, and set a positive example for guest relations. Continuous feedback and improvement in service performance are key aspects of this position. Marriott International is an equal opportunity employer that values diversity and inclusion. We celebrate the unique backgrounds and experiences of our associates and are committed to non-discrimination on any protected basis. Join us in creating an environment where all are welcomed and provided access to opportunities.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
haryana
On-site
The Westin Gurgaon New Delhi is looking for a Management position focused on supporting daily activities in Housekeeping, Recreation/Health Club, and Laundry. As an entry-level manager, you will work closely with employees to ensure the cleanliness and maintenance of guestrooms and public spaces. Your responsibilities will include completing inspections, holding employees accountable for corrective actions, and assisting in maintaining guest and employee satisfaction within the operating budget. To qualify for this role, you should have a high school diploma or GED, along with at least 1 year of experience in housekeeping or a related professional area. Alternatively, a 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related field from an accredited university will be accepted without any work experience. Your core work activities will involve managing housekeeping operations and budgets, ensuring compliance with OSHA regulations, overseeing lost and found procedures, coordinating room cleaning assignments, and maintaining adequate supplies inventory. You will also be responsible for communicating guest room status to the Front Desk, working with the Engineering department on maintenance needs, supervising inspections, managing linen inventory, and providing feedback to improve service performance. In addition to operational tasks, you will be expected to handle guest problems and complaints, review guest satisfaction results, and set a positive example for guest relations. At The Westin Gurgaon New Delhi, we are committed to creating an inclusive and diverse work environment where all associates are valued and celebrated for their unique backgrounds and experiences. As part of the Marriott International family, we prioritize equal opportunity and non-discrimination on any protected basis. We strive to empower our guests to enhance their well-being and become the best version of themselves during their travels. If you are passionate, active, optimistic, and adventurous, you are the ideal candidate to join our team at The Westin Gurgaon New Delhi and contribute to our mission of becoming the preeminent wellness brand in hospitality.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
jodhpur, rajasthan
On-site
The position at Fairfield by Marriott Jodhpur is an entry-level management role focused on supporting day-to-day operations in Housekeeping, Recreation/Health Club, and Laundry. You will work closely with employees to clean and maintain guestrooms and public spaces, ensuring inspections are completed and corrective actions are taken. Your role will contribute to guest and employee satisfaction while managing the operating budget effectively. **Candidate Profile:** - High school diploma or GED with 1 year of experience in housekeeping or a related field - OR a 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major with no work experience required **Core Work Activities:** **Managing Housekeeping Operations and Budgets:** - Stay updated on OSHA regulations - Supervise lost and found procedures - Coordinate room cleaning assignments and inventory supplies - Communicate guest room status to the Front Desk promptly - Work with Engineering on guest room maintenance - Ensure compliance with loss prevention policies - Provide necessary supplies, equipment, and uniforms to employees - Assist in supervising inspection programs for guestrooms and public spaces - Manage linen inventory and guest supplies - Supervise Housekeeping in the absence of senior management - Monitor employee service behaviors and provide feedback for improvement **Ensuring Exceptional Customer Service:** - Address guest issues and complaints, seeking support when needed - Review guest feedback and satisfaction results with employees - Set a positive example for guest relations Fairfield by Marriott is an equal opportunity employer, dedicated to maintaining a diverse and inclusive workforce. The brand promises a simple yet satisfying stay across its 1,000+ locations worldwide, rooted in warm hospitality and value. Joining the team means upholding the Fairfield Guarantee of ensuring every guest leaves satisfied. Embrace career opportunities within the Marriott family, where you can deliver exceptional service and grow professionally.,
Posted 1 month ago
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