Assistant Manager Direct to Customer (D2C)

As an Assistant Manager D2C, you will play a crucial role in driving customer acquisition, retention, and revenue growth through strategic planning and execution. Your key responsibilities will include: - Developing and implementing a comprehensive strategy to drive customer acquisition, retention, and revenue growth. - Setting KPIs and tracking performance metrics to ensure consistent growth and achievement of sales targets. - Overseeing the operation of D2C platforms, including company-owned websites, apps, and third-party marketplaces. - Optimizing website performance, ensuring inventory accuracy, and managing product listings. - Planning and executing digital marketing campaigns, including SEO, SEM, social media, email marketing, and influencer collaborations. - Designing and managing promotional offers, discounts, and seasonal campaigns to boost customer engagement and sales. - Ensuring a seamless online shopping experience, including fast shipping, easy returns, and excellent customer support. - Analyzing customer feedback and implementing improvements. - Using analytics tools to track user behavior, identify trends, and optimize customer journeys. - Generating regular reports on sales performance, conversion rates, and customer demographics. - Experimenting with new strategies and tools to enhance brand visibility and market share. Qualifications: - Education: Bachelors degree in Business Administration, Marketing, E-commerce, or a related field (MBA preferred) from top-tier colleges. Skills: - Strong analytical skills with the ability to interpret data and make strategic recommendations. - Excellent communication, project management, and team collaboration skills. - Data-driven decision-making. - Customer-centric mindset. - Ability to work in a fast-paced, agile environment. - Ability to innovate and adapt to market trends.,