Assistant Manager - Control Tower (Transportation) - Mumbai

Vacancy Alert !

Position:

Location:

Department

Key Responsibilities:

• Oversee transportation operations across all store formats and geographic locations.
• Monitor and improve

  On-Time Delivery (OTD)

  performance across the network.
• Track all shipments to ensure

  100% delivery

  of invoiced materials with full accuracy.
• Manage

  Proof of Delivery (POD) collection

  , transporter performance, and

  billing

  accuracy.
• Develop and maintain transporter scorecards to evaluate performance and drive accountability.
• Benchmark and reduce transportation costs through analytics, negotiations, and vendor management.
• Ensure delivery accuracy by minimizing short/damaged goods received at stores.
• Collaborate with key internal teams including RKFL, Order Management, Inventory, and Stores.
• Drive automation of KPI dashboards and improve visibility into transportation performance.
• Identify and implement transportation cost optimization initiatives and efficiency improvements.
• Resolve shipment delays within defined turnaround times and improve responsiveness.

Essential Qualifications, Skills, Background and Education Key Performance Indicators (KPIs):

• On-Time Delivery (%)
• Transportation Cost per Shipment (and other relevant parameters)
• POD Submission Compliance (%)
• Transporter Performance Scorecard (Rating)
• Delivery Accuracy (% match with invoice; short/damaged at stores)
• Freight Bill Accuracy (%)
• Number of Transportation Cost Optimization Initiatives
• KPI Dashboard Automation Coverage (%)
• Shipment Delay Resolution TAT (Average Time)

Skills and Competencies:

• Strong analytical and problem-solving abilities
• Excellent coordination and communication skills
• High attention to detail and data accuracy
• Proficiency in Excel, TMS, ERP systems, and dashboarding tools
• Ability to work cross-functionally and manage multiple priorities
• Strong ownership and drive for continuous improvement

Experience & Background:

• Bachelors degree in Logistics, Supply Chain, Operations, or related field.

• 3 to 5

  years of experience in transportation/logistics operations or control tower roles.
• Strong understanding of

  transportation management systems (TMS), freight billing

  , and logistics analytics.
• Proven experience in

  cost negotiation

  and

  vendor performance

  management.

bhakti.oasis04@gmail.com

Contact Details :

HR Bhakti

bhakti.oasis04@gmail.com