Assistant Manager

Capacite

8 - 10 years

5 - 7 Lacs

greater noida delhi / ncr

Posted:2 months ago| Platform:

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Skills Required

it operations management it asset it management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Monitor and manage system and network performance, and troubleshoot issues related to LAN, firewall, access points, and routers as needed.
Manage day-to-day IT support operations, ensuring timely resolution of user issues via ticketing systems.
Ensure data security, backup, and recovery systems are regularly tested and maintained.
Responsible for the procurement, maintenance, documentation, and lifecycle tracking of all IT assets.
Prepare and present reports on IT performance, system status, and ongoing activities.
Proficient in Microsoft Excel, Word, and PowerPoint for documentation, reporting, and presentations.
Support and guide IT support staff, manage task assignments, and handle escalation of unresolved technical issues.
Document and manage IT incidents and changes, following standard protocols and ensuring minimal disruption.

Preferred candidate profile

Candidate should be smart , good task master

Good knowledge in IT domain

Candidate from infra. real estate will be given more emphasis

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