Assistant Manager Automation Support

Guidehouse

5 - 7 years

13 - 20 Lacs

chennai thiruvananthapuram

Posted:10 hours ago| Platform:

Apply

Skills Required

orchestrator robotic process automation uipath rpa automation anywhere anywhere control room credential vault rpa automation

Work Mode

Work from Office

Job Type

Full Time

Job Description

What You Will Do:

Support the Manager in overseeing daily RPA platform operations.
Supervise and mentor junior support engineers, ensuring tasks are completed effectively.
Troubleshoot and resolve platform incidents, outages, and service requests.
Assist in deployments, upgrades, and patch management for RPA environments.
Monitor platform performance, generate reports, and highlight risk areas.
Enforce platform governance, compliance, and best practices.
Coordinate with developers, infrastructure teams, and business stakeholders for smooth handovers.
Conduct root cause analysis and recommend preventive measures.
Support vendor interactions and escalation management.
Drive process improvements for platform stability and efficiency.

What You Will Need:

Bachelors degree in computer science, Information Technology, or related discipline.
57 years of IT experience with at least 23 years in RPA support/administration.
Hands-on experience in one or more RPA platforms (Uipath - Cloud, Orchestrator, ASset Management or Automation Anywhere Control Room, Credential vault).
Knowledge of infrastructure basics (servers, databases, cloud) and monitoring tools.
Strong analytical and problem-solving abilities.
Experience in team supervision or mentoring.
Good communication and stakeholder coordination skills.
RPA certifications (e.g., UiPath Orchestrator, Automation Anywhere Control Room).

What Would Be Nice To Have:

Exposure to ITIL processes (incident, problem, change management).
Familiarity with scripting (PowerShell, Python, or VB Script).

More Jobs at Guidehouse

Coder / Senior Coder / QA - Profee & Facility

Chennai

2 - 7 yrs

INR 2 - 7 Lacs

Senior Process Associate

Trivandrum, Kerala, India

2 - 5 yrs

Salary: Not disclosed

Devops Infrastructure Engineer

Thiruvananthapuram

Experience: Not specified

INR 1 - 4 Lacs

Quality Analyst - KYC

Trivandrum, Kerala, India

Experience: Not specified

Salary: Not disclosed

Senior Process Associate

Trivandrum, Kerala, India

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.