Assistant Manager - Agency Business Associates

Position Title

Assistant Manager - Agency Business Associates

ROLE SUMMARY:

• Recruitment and Development of Business Associates to manage them and ensure that they achieve their targets, and in turn achieve organizational targets.

ORGANIZATIONAL RELATIONSHIPS

Direct Reporting

BAM In-Charge / Location Head

Supervises

BAs and Advisors

JOB DIMENSIONS

Geographic Area Covered

Defined branch

Internal Stakeholders

Business Associates and Advisors

Agency Sales Training

Branch Operations

Distribution Operations

KEY RESULT AREAS

Organization Process

Key Contributions

Frequency

BA Management

• Recruit Direct PBAs(Potential Business Associates – coded agents), identify and create PBAs from existing advisor base
• Develop Bas(Business Associates- coded agents) through coaching, training, team management and support, etc.
• Drive BAs to recruit advisors in their team, make them active on business month-on-month, drive higher case rate per active advisor and case size to achieve business targets
• Provide operational support to BAs in terms of business submission, issuance, pending resolve, new advisor licensing, etc.
• Plan, Monitor and Review BAs on a regular basis – to drive their team Activity, Case Rate and Case Size
• Ensure that the BAs are meeting their team targets and improving their performance and earnings consistantly
• Ensure that A&H & Pension targets are met through a healthy product mix

• Daily

Recruitment of new advisors through Business Associates

• Work with BAs to drive recruitment of new advisors
• Undertake activities like Career Opportunity Presentations and other footfall activities to drive recruitment
• Provide support to BAs to organize COPs & other events as required
• Follow the Recruitment process as laid down by the company for recruitment of new agents – to ensure both quality and quantity of recruitment

• Daily

Ensure BA and Advisors progress towards higher career levels

• Help the BA develop more leaders in his direct and indirect teams, and thus progress onto higher career levels
• Help the BA in developing agents in direct and indirect teams to enable them to move to higher career levels and thus earn more
• Coach and mentor the BAs to develop the right knowledge and skills

• Daily

Persistency

• Ensure good quality business to achieve the required persistency standards.
• Monitor collection of modal FYP and Renewal premiums

• Daily

Ensure Compliance

• Ensure compliance to internal sales process & other compliance standards

• Daily

MIS & Reporting

• Maintain required trackers & reports to be submitted to various stakeholders

• Daily

Incumbent Characteristics

Essential

Desired

Qualification

Graduate

PG / MBA

Experience

5-7 years