Job
Description
Role Overview: As a Hotel Operations Assistant at Bain & Company, you will be responsible for managing hotel and event logistics for training programs to ensure smooth program delivery, budget adherence, and a seamless participant experience. You will be working in close collaboration with internal stakeholders and external partners to support the training team in day-to-day execution. Key Responsibilities: - Identify, evaluate, and negotiate with hotels/venues to host training programs - Manage hotel contracts including accommodation blocks, meeting spaces, catering, AV requirements, and other service needs - Coordinate room bookings, check-in/check-out schedules, and special requirements of the training - Liaise with hotel staff to ensure smooth execution of training schedules and address any on-ground issues promptly - Collaborate with internal stakeholders to understand event requirements and translate them into logistical arrangements - Ensure training rooms are set up with required seating layouts, technical equipment, and materials - Provide on-site support during training programs - Act as the primary point of contact for training attendees regarding hotel and logistics queries - Ensure a seamless and professional experience for participants from arrival to departure - Collect post-event feedback to continuously improve logistics management - Work closely with vendors to deliver high-quality services - Track expenses, manage invoices, and ensure adherence to training budgets - Prepare cost summaries and highlight opportunities for savings or efficiency improvements Qualifications Required: - Bachelor's degree in hospitality, Event Management, or related field - 1-3 years of experience in hotel/event logistics coordination (preferably in a professional services or corporate environment) - Strong vendor negotiation and contract management skills - Excellent communication and interpersonal skills - Flexibility to travel and provide on-site support for training events - Ability to manage multiple projects with tight deadlines - Proficiency in MS Office (Excel, PowerPoint, Word) Role Overview: As a Hotel Operations Assistant at Bain & Company, you will be responsible for managing hotel and event logistics for training programs to ensure smooth program delivery, budget adherence, and a seamless participant experience. You will be working in close collaboration with internal stakeholders and external partners to support the training team in day-to-day execution. Key Responsibilities: - Identify, evaluate, and negotiate with hotels/venues to host training programs - Manage hotel contracts including accommodation blocks, meeting spaces, catering, AV requirements, and other service needs - Coordinate room bookings, check-in/check-out schedules, and special requirements of the training - Liaise with hotel staff to ensure smooth execution of training schedules and address any on-ground issues promptly - Collaborate with internal stakeholders to understand event requirements and translate them into logistical arrangements - Ensure training rooms are set up with required seating layouts, technical equipment, and materials - Provide on-site support during training programs - Act as the primary point of contact for training attendees regarding hotel and logistics queries - Ensure a seamless and professional experience for participants from arrival to departure - Collect post-event feedback to continuously improve logistics management - Work closely with vendors to deliver high-quality services - Track expenses, manage invoices, and ensure adherence to training budgets - Prepare cost summaries and highlight opportunities for savings or efficiency improvements Qualifications Required: - Bachelor's degree in hospitality, Event Management, or related field - 1-3 years of experience in hotel/event logistics coordination (preferably in a professional services or corporate environment) - Strong vendor negotiation and contract management skills - Excellent communication and interpersonal skills - Flexibility to travel and provide on-site support for training events - Ability to manage multiple projects with tight deadlines - Proficiency in MS Office (Excel, PowerPoint, Word)
