Assistant Food & Beverage Manager

The position is responsible for overseeing assigned food and beverage/culinary operations to ensure guest and employee satisfaction, maintain standards, and achieve or exceed financial goals. You will create an environment that promotes motivation, empowerment, teamwork, continuous improvement, and a dedication to service. Providing excellent customer service to all employees and responding promptly to their concerns will be essential. Utilizing coaching skills and demonstrating confidence, energy, and enthusiasm are key aspects of the role. You will motivate and support staff in resolving guest and employee issues effectively. Ensuring exceptional customer service is a core responsibility, including promptly addressing guest concerns, understanding and upholding the brand's service culture, setting service expectations for all guests, and taking ownership of guest complaints until they are resolved satisfactorily. Building relationships with guests to foster repeat business both internally and externally is vital. Other duties may include compliance with corporate accounting procedures, assisting the General Manager with the annual Quality audit, and any additional responsibilities as assigned. Marriott International is an equal opportunity employer that values a diverse workforce and promotes an inclusive, people-first culture. The company is committed to non-discrimination on any protected basis, such as disability, veteran status, or any other protected characteristic under applicable law.,