Job
Description
HOW YOU WILL FULFILL YOUR POTENTIAL Contribute to a broad platform that serves as the client's main point of contact for a diverse set of functional areas, including Portfolio Management, Trading, Operations, Legal, and Compliance Provide a superior level of service across all aspects of client experience, including management of client inquiries, ad hoc issue resolution, and enabling customized and standardized report delivery Help coordinate life-cycle events of client accounts, including implementation of new business, account restructures/terminations, and impact from regulatory changes. Requires managing tasks across various teams including Strategic Client Services, Client Implementation, Portfolio Management, Trading, Operations, Controllers, Risk Management, Legal, Compliance, and Accounting/Billing Work on special projects that build out the service model and infrastructure to create scale and efficiencies within the CCG organization Manage client deliverables including reporting requirements (performance and operational reporting, commentaries) and other service needs as identified by the client Navigate the organization internally and collaborate across teams including business and operations to resolve client queries in a timely fashion Respond to information requests from clients including information questionnaires, audit requests, and ad-hoc and recurring client inquiries Develop a strong awareness of client interests and investment trends coupled with the intellectual curiosity to explore and research those areas to best deliver the resources of the firm to our clients BASIC QUALIFICATIONS Bachelor's degree, preferably in business or finance-related studies 3+ years of work experience at an asset management firm / other financial services organization Strong project management and problem solving skills including an ability to organize and track multiple threads of activity to deliver on tight timelines and a hands-on approach to resolving issues, in partnership with other teams Strong interpersonal skills including an ability to build trust and confidence of colleagues across different regions, strengthen relationships through ongoing dialogue, and collaborate well with others internally to meet client needs Basic knowledge of the asset management business, financial markets and investment funds or separately managed accounts An understanding of portfolio construction, risk management or accounting principles would be beneficial Highly organized with exceptional attention to detail, time management skills and excellent follow-through Strong written and oral communication skills Motivated and proactive self-starter with strong work ethic Proficient in Microsoft Excel, Power Point and Word and exposure to business intelligence tools PREFERRED QUALIFICATIONS Financial services industry experience
