Asset and Configuration Coordinator - L1

The Configuration co-ordinator at Wipro Limited is responsible for managing and maintaining the Configuration Management System and the Configuration Management Database (CMDB). This role involves overseeing the integrity of the CMDB and associated libraries as an assistant to the Configuration Management Process Manager. The co-ordinator's responsibilities encompass both the roles of the co-ordinator and the configuration manager. Key responsibilities of the Configuration co-ordinator include maintaining information about Configuration Items necessary for IT services delivery, ensuring accuracy in registering all CIs, interfacing with support organizations for effective use of the CMDB, recommending improvements for CMDB integrity, creating reports and analyses when requested, ensuring CI Owners adhere to Configuration Management process disciplines, and following authorized procedures and work practices. The Configuration co-ordinator plays a crucial role in owning the Service Asset and Configuration Management (SACM) process end-to-end, controlling changes to CIs and the CMS, defining naming conventions for CIs, owning the CMS, ensuring up-to-date CMS, managing both software and hardware CIs, controlling assets, defining asset disposal policy, collaborating with procurement teams, working closely with change and release teams, conducting audits, defining audit policies and processes, handling audit discrepancies, maintaining CI libraries, and safeguarding CMDB integrity. Additionally, the Configuration Librarian, under the Configuration co-ordinator, supervises and controls CI receipt, storage, and withdrawal, supports CMDB functional design, assists in CI identification, provides CI status information, records Configuration Management issues, archives configurations, holds master copies of documents, software, etc., notifies holders of changes, and assists in audits. Key skills and competencies required for this role include good analytic and decision-making skills, effective communication and presentation skills, conflict resolution abilities, technical background in IT technologies, hardware and software setup, management, and troubleshooting capabilities, experience in Configuration Management, knowledge of software development lifecycle, multi-site work experience, proficiency in SCM tools and build automation software. Join Wipro to be a part of a modern digital transformation partner and contribute to the reinvention of yourself, your career, and your skills. Wipro welcomes applications from individuals with disabilities to be a part of a purpose-driven business that empowers personal and professional growth.,