Asia Pacific Data Solutions Operations Leader

Aon

10 - 15 years

10 - 15 Lacs

gurgaon haryana india

Posted:14 hours ago| Platform: Foundit logo

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Skills Required

data solutions operations operational excellence platform integrations client experience management data analytics management

Work Mode

On-site

Job Type

Full Time

Job Description

Key Job Responsibilities

Directly manage and engage Data Solutions Operations of 8 people, located across the region to ensure alignment of the regional strategy and operation to the global strategy and operation (key markets: Southeast Asia, India, Australia, Hong Kong, Japan).
Manage Data Solutions Operations (including Platform Operation and Data Operations) for data solutions products and services delivered in the region and aligned with the global Data Solutions strategy.
Platform Operations Client Experience Management
Onboard clients to platforms with proper access rights, provide training, answer client inquiries, and manage platform tickets to make sure they are managed till closure.
Ensure client delivery requirements have been delivered as outlined in contracts.
Product Data Review
Collaborate with each data solutions team undertaking market data review activities and global data solutions operations to review the overall content, coverage, and quality of the cross-client data contained within a survey and ensure proper configuration.
Data Operations Data Progress Tracking Risk Management
Ensure data is received, reviewed, and published in line with global schedules and local market priorities.
Platform Integrations
Ensure data products and curated reports are set-up accurately on both a preliminary and final basis and published correctly on schedule to all platforms.
Data Analytics Management
Track data management activities such as data submission loading, data editing requests, scheduling data validation reports, other data analytics management/automation.
Data Foundations, Overall Efficiency Technology
Ensure all technology, operational efficiencies, overall readiness for client and product delivery, including site set-up, calculations, data elements, survey set-up, etc.
Drive global consistency within data solutions platforms and processes.
Coordinate with each local team, manage the process for global platforms and applications testing, deployment, and improvement.
Work with APAC Data Solutions Leadership Team for Data Solutions Product Management Activities
Product Coverage (surveys and studies), content, principles, suppression, data privacy.
Product Content, including methodology decisions and validating data sets prior to publication.
Product Assets (product materials to facilitate client engagement).
Regional Voice of the Client
Bring the regional voice of the client and colleagues relating to data solutions products and platforms to global strategic and tactical decision-making.
Operational Excellence and Milestone Achievements
Drive operational excellence and accelerated milestone achievements (such as releasing data collection, timely data receipt, quarterly publications).
Along with the TS APAC COO, set the operating strategy for the data solutions business.
Develop strategic plans and conduct business analysis to support commercial objectives.
Will be responsible for direct delivery targets - on time as well as high quality to the client.
Ensure a high level of regional team collaboration with global data solutions teams, processes, and transformation.
Implement global initiatives in region, ensuring regional market nuance and business priorities are reflected when designing global plans.
Actively encourage and ensure utilization of scaled capabilities within function and across the wider data solutions business.

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