Posted:1 week ago|
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On-site
Full Time
The ideal candidate will be responsible for building out our sales and marketing strategy, sales forecasting reports, and sales pipeline. You will then monitor our sales performance with the goal of expanding our company's market share. Your collaborative nature and will help you succeed when coordinating with external distributors and internal sales and marketing teams.
Please refer the below JD for ASBM role:
Delivering Sales (volume and market share) and customer satisfaction for respective region-
1. Sales:
Driving Volume & Market Share -
Demand Generation & Overseeing market wise dealer performance to drive volume & market share.
CX - Ensuring CX at every customer touch point - Pre-sales and Sales.
Showroom and Digital Customer journey.
Billing -
Order availability to ensure timely billing.
Ensuring timely billing of desired vehicle.
Retail -
ETBR handling
Activation plan - Enquiry generation, market coverage
Hyperlocal digital Dealer initiatives -
Driving end to end special initiatives at the ground level, alongside any special schemes/incentives
Market activations
Ensuring Infrastructure Readiness
2. Service:
Customer Experience -
Ensuring overseeing across Intello/dashboards/feedback from field respective teams on customer experience and taking corrective actions
Process Adherence -
Overseeing adherence across assigned dealerships
Tools and Equipment -
Ensuring Dealership tools and equipment availability
Manpower - Ensuring Exclusive RM adequacy and training.
Spare parts & Warranty Management
3. Ensure proper coordination across Charging teams
Auto, EV (PV/2w/3w), auto components, allied industries
2-4 years in sales and atleast 1 year in service/ customer experience
B.E. / B.Tech, MBA preferred
 
                Mahindra Group
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