AR Caller - Oncology

AR Caller

Key Responsibilities:

• Contact insurance companies to follow up on

  oncology-related claims

  and resolve outstanding accounts receivable.
• Review and analyze denied or underpaid oncology claims and take corrective actions.
• Ensure timely follow-up on unpaid claims, resubmissions, and appeals.
• Collaborate with billing, coding, and clinical teams to address claim discrepancies.
• Maintain accurate documentation of all calls, claim status, and resolutions.
• Meet daily/weekly productivity and quality targets as per standards.
• Ensure compliance with HIPAA and healthcare regulations at all times.

Required Qualifications & Skills:

• 3+ years of AR calling experience in US healthcare

  .

• Minimum 3 years of experience in Oncology billing & AR processes

  .
• Strong understanding of oncology-specific coding, modifiers, and payer guidelines.
• Excellent

  verbal and written communication skills

  with the ability to handle difficult conversations professionally.
• Knowledge of EOBs, remittance advice, and claims adjudication process.
• Ability to work independently in a

  remote setting

  and meet deadlines.
• Proficiency with healthcare billing software and MS Office tools.