Apps Sup Tech Lead Analyst - VP

The Apps Support Tech Lead Analyst is a strategic professional who stays updated on developments in the field and contributes to the directional strategy by applying them to their job and the business. You are a recognized technical authority within the business, requiring basic commercial awareness. Your communication and diplomacy skills are crucial for guiding, influencing, and convincing others, including colleagues in different areas and occasional external customers. Your work has a significant impact on the area through complex deliverables, providing advice and counsel related to the technology or operations of the business. Your responsibilities include partnering with multiple technology teams to ensure the appropriate integration of functions to meet goals. You will identify and define necessary system enhancements, analyze existing system logic, identify problems, and recommend and implement solutions. You must provide expertise in the area and an advanced understanding of the principles of apps support. Additionally, you will work closely with various technology areas and management teams to ensure proper integration of functions, collaborating with Product Owners, Business Analysts, and Systems Analysts to determine and document system impacts and support requirements. As an Apps Support Tech Lead Analyst, you will assess risks, vulnerabilities, and security issues, communicate their impact, and propose risk mitigation options. You will act as an advisor or coach to new or lower-level analysts and provide in-depth analysis to define problems and develop innovative solutions. Your role involves influencing strategic functional decisions through advice, counsel, or provided services, persuading and influencing others through strong communication and diplomacy skills. You must appropriately assess risk when making business decisions, prioritizing the firm's reputation and safeguarding Citigroup, its clients, and assets. This includes driving compliance with applicable laws, rules, and regulations, adhering to policies, applying ethical judgment, and escalating, managing, and reporting control issues transparently. Qualifications: - 13 - 18 years of experience - Practical problem-solving and strategic thinking skills - Demonstrated leadership, interpersonal skills, and relationship-building skills - Service-oriented attitude - Ability to work in a fast-paced environment - Experience working or leading requirement gathering efforts for multiple large development projects simultaneously - Proficiency in using basic technical tools and systems - Good interpersonal and communication skills Education: - Bachelors/University degree, Masters degree preferred Citi is an equal opportunity and affirmative action employer.,