Apprenticeship Trainee

Ensure adherence to all compliance related responsibilities e.g. customer KYC

Adherence to the organizations policies and procedures and compliance with legal and regulatory requirements

Responsible for ensuring the proper completion of the files within timeline as per the company checklist

Responsible for ensuring the proper closure of disbursement documentation within the timeline

Coordinate with internal teams and customers for any post disbursement issues

Provide market feedback on product offerings based on customer feedback

Ensure that all customer documentation is maintained in the prescribed format and transfer of documents is done safely and seamlessly

Support collections team in assessing delinquency

Responsible for activation, training and development of channels and release of channel payments on time

Responsible for communicating the reasons for rejection to the customer whose file has been rejected

Collaborate with Operations team for resolving PDD (Post disbursal document) issues

The incumbent is required to have a good knowledge and understanding of the local affordable / mass affluent markets and PMAY Willingness to adapt to digital tools and processes

Customer Service Orientation - Identifies and anticipates customer needs and responds to them by maintaining long term relationshipsRole & responsibilities

Responsible for establishing the Piramal brand and for managing the sales and business development targets for assigned portfolio with focus on affordable / mass affluent / LAP segment in the assigned location from open market, channels and developer relationships.

Responsible for listening to the customer and cross selling products that meet the consumers

End to end customer management enquiry to disbursement.

Be knowledgeable about the product portfolio, features, processing fees et al and guide customer through the same as required

Responsible for channel empanelment, customer acquisition and cultivating relationships

Interested candidate can reach

Dinesh.boga@piramal.com

nagapurnaiah.madugula@piramal.com