Application Tech Support Practitioner

Project Role :

Application Tech Support Practitioner

Project Role Description :

Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

Must have skills :

Python (Programming Language)

Good to have skills :

NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification :

15 years full time educationSummary: As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your day will involve engaging with clients to understand their issues, utilizing your exceptional communication skills to ensure our world-class systems operate smoothly. You will leverage your deep product knowledge to accurately define client issues and design effective resolutions, ensuring a high standard of quality in all interactions. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the development and implementation of best practices for application support. - Provide training and guidance to junior team members to enhance their skills and knowledge. Professional & Technical Skills: - Must To Have Skills: Proficiency in Python (Programming Language). - Strong problem-solving skills to troubleshoot and resolve application issues. - Excellent verbal and written communication skills to interact effectively with clients. - Ability to work collaboratively in a team environment and contribute to team goals. - Familiarity with application support tools and methodologies. Additional Information: - The candidate should have minimum 3 years of experience in Python (Programming Language). - This position is based at our Ahmedabad office. - A 15 years full time education is required.