Application Tech Support Practitioner

Job Description

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Python (Programming Language) Good to have skills : Ansible on Microsoft Azure, DevOps Minimum 5 year(s) of experience is required Educational Qualification : a:B-Tech/M-Tech/MCA Project Role :Application Tech Support Practitioner Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have Skills :Python (Programming Language)Good to Have Skills : DevOps, Ansible on Microsoft AzureJob Requirements :Key Responsibilities :a:Collect requirements from customer and interpret those for implementationb:Design and Development of Python, Ansible based automations as per best practicesc:Co-ordinate with customer for end-to-end implementation of automationd:Continuous audit of use-cases as per standards and policiese:Responsible for status tracking and reportingf:Contribute to SIPs and initiatives to add more value to existing automations or provide more efficient solutions deployable in client environment Technical Experience :a:Experience with Pythonb:Experience with Ansiblec:Experience with any kind of API based integrations and designsd:Good to have experience on Azure and AWSe:Well exposed to Infrastructure automationsf:Must have Linux/Windows experience Professional Attributes :a:Flexible with work timing shouldnt be constrained to stretch hours when required b:Well versed corporate ethics and compliancec:Self-motivated:Should be able to work in collaboration with team and with enthusiasm Educational Qualification:a:B-Tech/M-Tech/MCAAdditional Info :a:The resource should have a progressive learning attitude and should be capable of handlingclient Qualification a: B-Tech/M-Tech/MCA