Application Team Lead

We are seeking a highly organized and proactive Application Team Lead to manage and oversee our student application processes for international universities. The ideal candidate will ensure smooth operations of the Application Team, maintain compliance with university guidelines, and support students from application submission to the receipt of Conditional Offer Letters (COLs) or equivalent documents.

Key Responsibilities:

• Lead and manage the end-to-end application processing for students applying to international universities.
• Supervise and guide the Application Team to ensure timely and accurate processing of applications.
• Handle escalations, clarifications, or special requirements directly with university delegates when necessary.
• Ensure accurate completion and submission of university applications (online) within deadlines.
• Maintain professional communication with universities via email and other official channels.
• Review, compile, and verify student academic and financial documents according to university requirements.
• Track and update application progress in internal systems/CRM, providing timely updates to relevant teams.
• Coordinate with SOP, Counseling, and Visa teams to ensure a smooth workflow.
• Support students until Confirmation of Acceptance for Studies (CAS) for the UK or equivalent documents for other countries is issued.
• Keep updated with university guidelines, admission processes, and policy changes.
• Ensure confidentiality, accuracy, and compliance in all student application handling.

Requirements:

• Bachelor’s degree
• 5-7 years of experience in study abroad application processing preferred
• Excellent written and verbal communication skills in English , Hindi , Malayalam .
• Strong attention to detail and ability to meet deadlines.
• Proficiency in MS Office, Google Workspace, and CRM tools.
• Knowledge of country-specific processes -UK, Canada , Australia , USA ,Hungary,Latvia, and Lithuania.

Key Skills:

• Application management
• Document verification
• Professional email communication with universities and students
• Offer letter processing
• CAS/LOA/COE handling
• Time management and multitasking

Compensation & Benefits:

• Competitive salary based on experience
• Performance-based incentives
• Growth and training opportunities in the overseas education sector
• Opportunity to work with leading international universities

Job Type: Full-time

Pay: From ₹20,000.00 per month

Ability to commute/relocate:

• Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Team Lead: 1 year (Required)

Language:

• English (Required)
• Hindi (Required)

Work Location: In person