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Application Support Specialist- Spanish

1 - 5 years

0 - 3 Lacs

Noida

Posted:9 months ago| Platform: Naukri logo

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Skills Required

Spanish Language B2 B1

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

  • Would be responsible for handling daily incoming volumes from across the world
  • through emails & chat.
  • Troubleshooting of issues on a real-time basis.
  • Documentation of each ticket handled to ensure all the information is captured from
  • an audit perspective.
  • Achieve the desired target of process SLAs as well as personal KPIs.

Preferred candidate profile

  • Candidate must possess excellent verbal and written communication skills.
  • Spanish language proficiency is a must
  • Any Graduate with database/programming certifications from DOAECC/similar recognized institutions.

Note: It will be Night Shift

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