Application Support Engineer (Commodities 4-7 yr exp)

Responsibilities

• Deliver day-to-day application support for commodities trading platforms.
• Monitor system health, batch jobs, and real-time data feeds to ensure uninterrupted
• operations.
• Troubleshoot and resolve user-raised issues efficiently.
• Conduct root cause analysis and prepare detailed incident reports.
• Collaborate with development, infrastructure, and third-party vendor teams.
• Execute and validate change requests, code deployments, and hotfixes.
• Contribute to the automation of support activities and system health checks.
• Ensure adherence to regulatory and compliance standards.
• Participate in business continuity and disaster recovery drills.
• Support end-of-day processes, trade lifecycle events, and report generation.
• Maintain support documentation, SOPs, and knowledge base content.

Experience

• 4-7 yr work experience

What you'll need to bring:

• Bachelor's or Master's Degree Engineering / Computer Science / B.Tech / M.Tech /
• B.ScIT / M.ScIT / BE / ME / BCA / MCA.
• 4 7 years of experience in Application Support within Commodities or Capital Markets.
• Solid understanding of the trade lifecycle and commodities domain.
• Proficiency in SQL, Linux/Unix, and batch scheduling tools (e.g., Autosys, Control-M).
• Experience with messaging systems such as Kafka or MQ.
• Hands-on with monitoring/logging tools (e.g., Grafana, Splunk, AppDynamics).
• Familiarity with ITIL frameworks for incident, problem, and change management.
• Prior experience with commodities trading platforms is a plus.

Nice to have:

• Scripting skills in Python, Shell, or PowerShell.
• Understanding of risk and PnL reporting.
• Exposure to cloud environments (AWS, Azure) and CI/CD pipelines.

Preferred Notice Period:

• Immediate joiner - 60 days