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Accenture in India
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Application Support Engineer

Application Support Engineer

Accenture in India

3 years

0 Lacs

pune maharashtra india

Posted:9 hours ago| Platform:

Apply

Skills Required

support software service resolve analyze efficiency network report documentation monitoring spectrum troubleshooting

Work Mode

On-site

Job Type

Full Time

Job Description

Project Role :

Application Support Engineer

Project Role Description :

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :

Broadcom CA Gen

Good to have skills :

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification :

15 years full time educationSummary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications and systems. You will engage in problem-solving activities, analyze system performance, and contribute to the overall efficiency of business processes, all while maintaining a focus on delivering high-quality support to users and stakeholders. Roles & Responsibilities:

Monitor network infrastructure using CA Spectrum
Analyze and report on network performance metrics
Troubleshoot and resolve network-related issues
Collaborate with IT teams to optimize network configurations
Maintain documentation of network monitoring procedures
Support upgrades and patches for CA Spectrum platform Professional & Technical Skills:
Experience with CA Spectrum and network monitoring tools
Strong troubleshooting and analytical skills Additional Information: - The candidate should have minimum 3 years of experience in Broadcom CA Gen. - This position is based at our Pune office. - A 15 years full time education is required., 15 years full time education

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Application Support Engineer