Application Support Engineer

2 years

0 Lacs

Posted:19 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Project Role :

Application Support Engineer

Project Role Description :

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :

EPIC Systems

Good to have skills :

NA

Minimum 2 Year(s) Of Experience Is Required

Educational Qualification :

15 years full time educationSummary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the seamless operation of essential applications that support business functions. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of application support processes, all while maintaining a focus on delivering high-quality service to end-users and stakeholders. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of processes and solutions to enhance knowledge sharing within the team. - Engage in training and mentoring junior team members to foster their professional development. Professional & Technical Skills: - Must To Have Skills: Proficiency in EPIC Systems. - Good To Have Skills: Experience with system integration and troubleshooting. - Strong analytical skills to diagnose and resolve software issues effectively. - Familiarity with database management and query optimization. - Ability to work collaboratively in a team-oriented environment. Additional Information: - The candidate should have minimum 2 years of experience in EPIC Systems. - This position is based at our Chennai office. - A 15 years full time education is required.

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