Job
Description
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Network Infrastructures Good to have skills : Enterprise Network Operations Minimum 3 year(s) of experience is required Educational Qualification : Any Graduate IOC L2 Network Engineer provides ongoing technical support and maintenance across the Network infrastructure Production and other environments.Key Responsibilities: Incident Management:The Level-2 IOC is responsible for monitoring the network infrastructure, identifying, and diagnosing network, system or application incidents or problems, and taking necessary actions to resolve them. This may include coordinating with other teams, vendors, and service providers to ensure that the network is functioning optimally. Troubleshooting:When network issues arise, the Level-2 IOC is responsible for troubleshooting and triaging them. They must have in-depth knowledge of the network infrastructure; systems administration and the equipment used to detect and resolve issues quickly. Network Performance Monitoring:The Level-2 IOC is responsible for monitoring network performance, analyzing traffic patterns, system resource utilization and capacity planning and identifying any bottlenecks or performance issues that need to be addressed. Network Configuration:The Level-2 IOC is responsible for configuring and maintaining network equipment such as routers, switches, firewalls, and load balancers. Hands-on experience in troubleshooting & administration of Firewalls Cisco Multi Context ASA-5585X , Juniper SRX firewalls Hands-on experience in troubleshooting & administration Cisco switches 6513 / Nexus 7K/5K Firewall systems (Checkpoint, Cisco, NetScreen), VPN Technologies (IPSec, SSL, , Cisco) Authentication, authorization, encryption mechanisms (LDAP, RADIUS, TACACS+, PKI, SSL, SSH) Network monitoring, Remote administration, configuration, trouble shooting and deployments. Experience with TCP/IP and other protocols IPX, UDP, ICMP, IPSec, GRE, SSH, SMTP, HTTP, FTP Excellent documentation skillsSkills Required:Expert levels skills in below Network technologies Cisco Routes /Switches/Firewalls 6513/Meraki / ASA-5585X / WLC 9800/ Nexus 5k & 7k Cisco ISE (3.x)/Cisco DNAC (2.3.x) Cisco/Aruba Wireless Juniper SRX firewalls Checkpoint firewall systems Aruba Switches/Access Points Palo Alto Networks - Panorama and Pan-OS 10.x Citrix NetScaler / F5 Load balancers VPN, IPSec & SSL Technologies Networking protocols IPX, UDP, ICMP, IPSec, GRE, SSH, SMTP, HTTP & FTPExperience:5 - 8 Years Qualification Any Graduate
