Application Support Engineer

 About The Role  

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Account Delivery Management

Good to have skills :Account Management
Minimum 2 year(s) of experience is required

Educational Qualification :15 years of formal education - Graduate
Summary:As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve acting as a software detective, utilizing your expertise in Account Delivery Management to provide a dynamic service to our clients. Roles & Responsibilities:- Provide technical support for critical business systems, utilizing your expertise in Account Delivery Management to ensure timely resolution of issues.- Collaborate with cross-functional teams to identify and troubleshoot complex technical issues, utilizing your strong problem-solving skills to provide effective solutions.- Develop and maintain strong relationships with clients, utilizing your expertise in Account Management to ensure client satisfaction and retention.- Contribute to the development and implementation of best practices and standard operating procedures, utilizing your experience in Application/Cloud Support to drive continuous improvement. Professional & Technical
Skills:

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Must To Have Skills:

Expertise in Account Delivery Management.- Good To Have
Skills:

Experience in Account Management.- Strong problem-solving skills, with the ability to troubleshoot complex technical issues.- Excellent communication and interpersonal skills, with the ability to develop and maintain strong relationships with clients.- Experience in Application/Cloud Support, with a solid understanding of best practices and standard operating procedures.
Additional Information:- The candidate should have a minimum of 2 years of experience in Account Delivery Management.- The ideal candidate will possess a strong educational background in Software Engineering, Computer Science, or a related field, along with a proven track record of delivering impactful solutions.- This position is based at our Bengaluru office. Qualification 15 years of formal education - Graduate