Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : JavaScript
Good to have skills : React.js
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring the smooth operation of applications that are vital to business functions. You will engage with users to understand their challenges and work diligently to implement effective solutions, all while maintaining a focus on enhancing system reliability and user satisfaction. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the development and implementation of application support processes to enhance efficiency. - Document and maintain records of issues and resolutions to build a knowledge base for future reference. Professional & Technical Skills: - Must To Have Skills: Proficiency in JavaScript. - Good To Have Skills: Experience with React.js. - Strong understanding of web application architecture and design principles. - Familiarity with debugging tools and techniques for JavaScript applications. - Experience in collaborating with cross-functional teams to deliver high-quality software solutions. Additional Information: - The candidate should have minimum 3 years of experience in JavaScript. - This position is based at our Kolkata office. - A 15 years full time education is required.