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Accenture
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Application Support Engineer

Application Support Engineer

Accenture

12 - 15 years

3 - 7 Lacs

hyderabad

Posted:1 day ago| Platform:

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Skills Required

business analysis epic system integration application support troubleshooting project management hipaa us healthcare emr user stories icd ehr sql server sql production support hl7 brd scrum agile jira cerner

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :EPIC Systems

Good to have skills :NAMinimum
12 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with different teams to troubleshoot problems, ensuring that systems operate smoothly and efficiently, and contributing to the overall success of the organization by maintaining high service standards and responsiveness to user needs. You will engage in problem-solving activities, analyze system performance, and implement solutions that enhance operational efficiency, all while adapting to the evolving demands of the business environment.
Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor system performance and proactively address potential issues. Professional & Technical Skills:

-
Must To Have Skills:

Proficiency in EPIC Systems.- Experience with system integration and troubleshooting.- Strong analytical skills to assess and resolve complex issues.- Familiarity with database management and query optimization.- Ability to work collaboratively in a team-oriented environment.
Additional Information:- The candidate should have minimum 12 years of experience in EPIC Systems.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification
15 years full time education

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Application Support Engineer