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Application Support Engineer

Application Support Engineer

Accenture

1 - 4 years

3 - 7 Lacs

chennai

Posted:3 weeks ago| Platform:

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Skills Required

networking protocols enterprise network operations incident management troubleshooting performance analysis switching ticketing tools networking sql routing technical support ticketing application support linux shell scripting unix

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Enterprise Network Operations

Good to have skills :NA
Minimum 2 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring that business operations run smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of application support processes, all while maintaining a focus on delivering exceptional service to stakeholders. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for application support.- Monitor system performance and proactively identify potential issues before they impact business operations. Professional & Technical
Skills:

-
Must To Have Skills:

Proficiency in Enterprise Network Operations.- Strong understanding of network protocols and troubleshooting techniques.- Experience with network monitoring tools and performance analysis.- Ability to work collaboratively in a team environment and communicate effectively with stakeholders.- Familiarity with incident management and ticketing systems.
Additional Information:- The candidate should have minimum 2 years of experience in Enterprise Network Operations.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education

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Application Support Engineer