We are currently seeking a Flow Application Specialist at Chennai, who will be responsible for high-quality onsite customer support and represent the face of the company to our customers. Responsible for providing Instrument and application training to Beckman customers on site as per the requirement. To support the Sales Team in identifying market opportunities and assisting in actualizing market potential. Positioning of products and technology through presentations, product demonstrations, workshops, seminars, etc., in alignment with company values, business objectives, and marketing strategy.

In this role, you will be responsible for:

1. Application and Training Support: Provide Instrument and Applications training on Beckman coulter cell analysis range of products to ensure a high level of end-user satisfaction. Attend to resolve customer queries telephonically and over email and related applications and if necessary, planned visits to customers. Inclined to learn and improve technical knowledge and skills on existing and new Beckman Coulter products. Plan and organize training programs for Sales teams and the application team to raise and strengthen the technical bar and increase the capability of product knowledge.

2. Marketing: Maintain active dialogue and interactions with key opinion leadership network in flow cytometry, immunology and cell biology.

3. Sales support: Understanding the requirements of the customer s experiment and provide appropriate technical and product solutions through discussions, presentations and/or product/application demonstrations to positively impact sales and increase productivity. Co-ordinate / support / lead awareness activities such as seminars, conferences, workshops etc in alignment with marketing team.

4. Monitor your plan: Prepare and provide a monthly report to the supervisor on the training and marketing activities. Ensure timely submission of training and evaluation reports. Tracking of customer feedback on product quality and escalating product issues to the appropriate authority within the organization

5. Activity: Work in coordination with sales, service, and other application associates towards achieving the business objectives. Support a culture of constructive feedback and continuous improvement within the organization.

The required qualifications for the job include:

B. Tech/ B. Pharma/ B.Sc. MLT with 2 yrs experience or MSc. With 1 year of experience in flow Cytometry or Ph.D. with experience in flow Cytometry publications.
Minimum 2 years on a Beckman or other analyzer flow Cytometry platform and Sorter experience will be preferable. Two or more flow cytometry-focused publications (preferrable).
Good interpersonal skills with the ability to communicate effectively both internally and externally at all levels.
IT literate, good knowledge of Microsoft Office products & confidence with other IT applications.

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Application Specialist-Flow