2 - 7 years
4 - 6 Lacs
Posted:5 days ago|
Platform:
Hybrid
Full Time
Role: Application / Monitoring support Engineer - Solarwinds
Experience: 2 to 7 Years
Rotational Shift
Mandatory Skills : SolarWinds, Windows Patching, Networking L1 Troubleshooting
-Should have knowledge of SolarWinds and Tidal jobs scheduling tool.
- Alerts monitoring of systems and network infrastructure
- Troubleshoot and address issue related with scheduling tools and jobs.
- Must have good knowledge in network and able to perform L1 Troubleshooting.
- Must have experience on Windows patching.
- Escalate and coordinate 3rd party support
- Performing day to day support activities, Incident management, problem solving and resolution.
- Must have strong interest in technical fields such as Information Technology, System or Network Engineering
- Must be able to perform eyes-on-glass monitoring of our IT infrastructure using a variety of business standard
- Must have sound understanding of monitoring methodologies/concepts - Must be able to perform initial risk/impact analysis and escalate as necessary
- Must be willing to learn new monitoring tools and quickly adapt and distinguish between various - server/network related alerts and route them to correct teams
- Have strong interpersonal and written/oral communication skills.
- Should have basic windows, Backup and storage knowledge.
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