Job
Description
Roles & Responsibilities: With 10+ years of experience in analysis, design, develop and support the IT solutions, you are responsible to Establish the support & operations for the given set of IT Solutions. The technology stack includes enterprise packages and custom-built applications in Java, Angular, Spring, Spring Boot, Spring Batch. Closely work with the Functional & Technical Teams during Design & Implementation Phases (Architects, Business Analysts, Lead Developers) to ensure the choices being made are sustainable for future use in operations. Take lead in building & guiding the operations team (Developers, Business Analysts) to ensure the SLA/SLEs are met with QEE delivery. Manage good handshake and collaboration with the Business/Process Owners and ensure the continuity and maintenance of the solution. Take lead in getting periodic reports on usage, performance, health of the IT solutions with use of necessary reporting & dashboards. Effectively use the ITSM processes such as IT change, knowledge, incident, problem management and enterprise tooling. Establish good handshake & governance with the third-party suppliers / Vendors to ensure the agreed commitments on supporting the solution. With clear understanding on market & technology evolution, Create the Roadmap for the solutions so that they are kept reliable, stable always. Manage good network with Application Managers community across the Organization and seamlessly work on dependencies to ensure the E2E continuity of solution. Requirements: Bachelor's Degree in any Engineering or a related field. 10+ Years of experience in doing Analyse/Design/Develop/Maintain the Enterprise IT solutions Strong Technical understanding & Hands-on experience as Developer and Lead Developer (Preferably in Java, Angular, Spring, SQL, DB2) 5+ years of experience in Leading & Guiding the Developers/Business Analysts in the team to guarantee the SLA/SLEs. Expertise in designing, implementing, and maintaining scalable and high-performance applications with use of Enterprise tooling (Jira, Servicenow, ELK, Containers). Familiarity with CI/CD pipelines and DevOps Practises is desired. Strong communication (Verbal and Non-Verbal), inter-personal skills and good in preparing reporting & dashboards (Using tools like Servicenow, Power BI, Excel,) Able to Define & Elaborate the roadmap for a given IT Solution (Custom Built / Package) and ensure its in line with stakeholder needs & market evolution Certification in any of the Application Management streams (Ex: ITIL 4) is preferred Having experience in managing applications both on-premises and cloud (Preferably Azure) Familiarity with Waterfall and Agile methodologies and tools (e.g., Jira, Azure DevOps) is mandatory. Working with SAFe principles in an added advantage.
