Application Consultant-Contact Center

1 - 5 years

4 - 8 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Skills Required: Strong experience with Genesys ConneX Framework, Genesys SIP, Tlib protocol, and the Genesys proprietary event model. Proficiency in Python, JavaScript, and Java, Experience with ReactJS/Angular for UI development, Knowledge of REST APIs

Required education
Bachelor''s Degree
Preferred education
Master''s Degree
Required technical and professional expertise

Providing client support for contact center applications involves addressing client inquiries, resolving issues, and ensuring client satisfaction. This includes conducting training sessions, creating support documentation, and offering technical assistan

Preferred technical and professional experience

None

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