Any Graduate Fresher

Location: Surat

**Job Type:** Full-Time

**Working Hours:** 09:30 AM to 06:30 PM (Monday to Saturday)

**Experience Required:** Any Graduate Fresher

**Salary Range:** ₹12,000 to ₹15,000 per month (based on experience & skillset)

**Probation Period:** 3 Months

Key Responsibilities:

Customer Coordination

 Communicate with clients for policy servicing, queries, claim documentation, and

follow-ups.

 Ensure timely responses and resolution of client issues related to policies and claims.

 Maintain strong client relationships through professional and proactive communication.

Sales Team Coordination

 Support sales team with documentation for policy issuance, endorsements, and

renewals.

 Share updates regarding claim status, underwriting requirements, or pending

documentation.

 Ensure policy accuracy and smooth processing from backend.

Insurance Company Coordination

 Liaise with insurance company representatives for claim processing, underwriting

clarifications, and follow-ups.

 Handle escalations, documentation gaps, and TAT monitoring for faster resolution.

 Coordinate for approvals, settlements, and necessary clarifications.

Claims & Underwriting Support

 File and manage claim documentation, track progress, and maintain status reports.

 Support in proposal form checking, underwriting queries, and follow-ups for approvals.

 Ensure complete and accurate documentation is maintained digitally and physically.

Admin & Back Office

 Handle internal filing, documentation, renewal trackers, and client record updates.

 Maintain Excel sheets and CRM entries for policy data, MIS, and monthly business

reports.

 Coordinate with internal teams for smooth office operations and compliance with

process flow.

Job Types: Full-time, Fresher

Pay: ₹12,376.01 - ₹14,450.44 per month

Benefits:

• Provident Fund

Work Location: In person