2102 Antivirus Jobs - Page 50

Senior Desktop Support Engineer Kadel Labs is a leading IT services company delivering top-quality technology solutions since 2017, focused on enhancing business operations and productivity through tailored, scalable, and future-ready solutions. With deep domain expertise and a commitment to innovation, we help businesses stay ahead of technological trends. As a CMMI Level 3 and ISO 27001:2022 certified company, we ensure best-in-class process maturity and information security, enabling organizations to achieve their digital transformation goals with confidence and efficiency. Experience: 3+Years Location : Saket, Delhi Working: 6 Days Working-Onsite Job Description: We are looking for a Desktop Support Engineer to provide technical assistance and troubleshooting to our clients and internal team. You will help install, upgrade and troubleshoot hardware and software systems. The Desktop Technical Support will oversee the technical support tickets, their SLAs, asset management, service operations and functions in the organization. Ultimately, you will ensure prompt and accurate in closing all TechOps tickets on daily basis. At least 03 years of experience in similar role will be preferred. Responsibilities · Responsible for providing IT assistance to include application support, hardware and software installation and troubleshooting · Adhering to resolution time & SLAs · Troubleshoot problems with Laptop Hardware, Application, printer and OS · Configuration of devices attached to laptops (PDA) · Skills to provide Remote support on Phone or through tool · Skill to communicate Microsoft or other Service Provider Tech Support · Should handle installation and configuration of Antivirus Software on all the Desktops and Update of Anti-Virus patches. · Proficient with or able to quickly learn the software and applications used in the organization and the industry. · Perform system software and hardware maintenance, evaluate, test and integrate upgrades to operating systems, support software and applications Requirements/Skills: · Sound experience of L-1 Support for desktop trouble shooting, installation, upgrades and managing assets of company · Hands on experience of Microsoft office 365 user management · Installing, setup, configuration of Microsoft office suits, outlook, Antivirus, EPS and DLPs · Relevant experience in handling customer service, Ticketing, SLAs · Expertise in implementation, support, administration and management of Windows NT/2000/XP workstations and/or Linux servers. · Cisco –Firewall,Switches,Routers Basic Hands on experience. · Intermediate knowledge on Azure Cloud Education and Experience Bachelor’s degree in Computer Science, Engineering, or related field required. Visit us: https://kadellabs.com/ https://in.linkedin.com/company/kadel-labs https://www.glassdoor.co.in/Overview/Working-at-Kadel-Labs-EI_IE4991279.11,21.htm Job Types: Full-time, Permanent Pay: ₹30,077.73 - ₹60,806.28 per month Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Shift: Day shift Fixed shift Morning shift Ability to commute/relocate: Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required) Experience: Desktop support: 3 years (Required) Location: Delhi, Delhi (Required) Work Location: In person

We are looking for an enthusiastic candidate to join our Security Operations Center (SOC) team as a SOC Analyst. You will monitor security alerts, help identify threats, and support incident response activities. Security alerts and events from various sources (SIEM, firewalls, antivirus, etc.). Identify and escalate potential security incidents. Assist in initial investigation and analysis of security events. Maintain logs, incident records, and documentation. Follow predefined procedures for incident response. Work with senior analysts to support threat detection and mitigation. Stay updated on cybersecurity trends and threats. Requirements Requirements: Bachelor’s degree in Computer Science, IT, Cybersecurity, or related field. Basic knowledge of networking, operating systems, and information security concepts. Familiarity with security tools or concepts like SIEM, IDS/IPS, firewalls is a plus. Effective communication and teamwork. Required certifications: SOC Analyst Certification. CEH is mandatory. Intern experience in SOC team or less than 6 months of experience in SOC. Benefits . Flexible Work Environment (leave benefits, remote options) Health & Accident Insurance Coverage Remuneration above par with industry standards for performers Attractive performance based incentives PF / ESI / Gratuity Benefits Company-paid CUG SIM card Skill Development & Growth Opportunities POSH Certified Organization

As an IT Administrator at VE3, you will be at the heart of orchestrating a secure, scalable, and efficient digital workplace. You will lead the configuration, deployment, and management of client devices using Microsoft Intune, ensuring smooth operations across both frontend user environments and backend infrastructure. Your deep technical knowledge, proactive mindset, and automation-first approach will directly contribute to optimizing the employee experience and supporting our broader IT strategy. Key ResponsibilitiesFrontend Workplace Management Manage remote administration of end-user devices. Oversee device lifecycle management, including onboarding, updates, and OS patching. Workplace Applications Build and test client software packages and system images. Ensure reliable and efficient distribution of applications to all endpoints. Client Virtualization Services Administer desktop and presentation virtualization platforms to optimize resource usage and accessibility. Backend Workplace Management Maintain infrastructure supporting file shares, mail services, and printer configurations as part of the digital workplace environment. Policy & Security Management Design, implement, and manage Group Policies and compliance baselines. Ensure robust endpoint protection including patching, antivirus/malware control, disk encryption, and firewall enforcement. Operational & Strategic Initiatives Lead implementation and configuration of OSD (Operating System Deployment). Identify opportunities for automation and innovation in current systems and workflows. Builds, Migrations & Upgrades Contribute to planning and execution of new builds, OS migrations, and system upgrades. Required Skills & QualificationsTechnical Skills Proficient in Microsoft Intune, Autopilot, and Microsoft Defender for Endpoint (ATP). Hands-on experience with Active Directory, GPO, Azure AD, and modern device management practices. Solid understanding of Windows OS hardening, image creation, and lifecycle management. Skilled in managing and troubleshooting device drivers, OS imaging, and endpoint compliance. Certifications Required: Microsoft 365 Certified: Endpoint Administrator Associate Microsoft Certified: Modern Desktop Administrator Associate Preferred: AZ-104: Microsoft Certified – Azure Administrator Associate Additional certifications in MDM or network security. General Skills Strong problem-solving and troubleshooting capabilities. Able to work autonomously and collaboratively within cross-functional teams. Excellent verbal, written, and documentation skills. Experience 2–4 years of hands-on experience in device imaging, endpoint management, and Intune-based administration. Demonstrated ability to deliver complex MDM strategies and implementation plans. Desirable Additions Experience managing iOS devices using Intune. Knowledge of encryption standards and network security protocols. Educational Qualifications Bachelor’s degree in Computer Science, Computer Applications, Engineering, or a related field (B.Sc., BCA, B.Tech./B.E.). Why Join VE3 Work on modern digital workplace technologies and transformative IT solutions. Collaborative and inclusive work culture. Opportunities for continuous learning, professional certifications, and career growth. Competitive salary and comprehensive benefits package. Equal Opportunities Statement At VE3, diversity is central to our culture and long-term success. We are proud to be an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, religion, gender identity, sexual orientation, national origin, age, veteran status, disability, or neurodiversity status.

Company Description: Computer Solutions East, Inc. (CSE) is an accredited full-service Software Licensing, Network Services and Support provider based in Bangalore Urban district. With expertise in Managed IT Services, Microsoft and Cisco technology consulting, Network and Telecommunications, Application Development, Cloud Solutions, Outsourced IT Helpdesk and Virtualization, CSE offers 'Business Technology Simplified' services and products. As a Microsoft Gold and Cisco Premier Partner, CSE is dedicated to providing top-quality IT services to small to medium-sized businesses. Role Description: This is a full-time hybrid role for a Sr. System Administrator at Computer Solutions East, Inc. The Sr. System Administrator will be responsible for leading a team of system administrators, network administrators, and backup administrators. The day-to-day tasks include overseeing software licensing, network services and support, managing Microsoft and Cisco technology consulting, and coordinating application development. While the role is located in Bangalore Urban district, some remote work is acceptable. Qualifications: Experience in software licensing and network services Proficiency in Microsoft and Cisco technology consulting Expertise in application development and virtualization Experience in managing Microsoft Dynamics 365 / CRM and Microsoft Azure Knowledge of vendor XML integration and fixed monthly contracts Strong leadership and project management skills Excellent communication and interpersonal skills Ability to work independently and remotely Bachelor's degree in Computer Science or related field Job Responsibilities: · Manage, administer, troubleshoot and configure various applications: Admin Centers, Azure, Meraki, Mimecast, Datto, RingCentral, ManageEngine, ServiceNow etc. · Implement and enforce security measures to protect the company's IT assets and data, including antivirus, firewalls, and intrusion detection systems. · Maintain and manage Active Directory (AD) services, including user accounts, group policies, and access controls. · Manage, troubleshoot, configure Servers and workstation. Apply updates and security patches. Install, configure, and maintain servers both physical and virtual. Ensuring their availability, performance, and security. · Manage and maintain the company's IT infrastructure, including servers, networks, and systems. · Configure and maintain network infrastructure, including routers, switches, access points and firewalls. · Manage, configure and troubleshooting Exchange and associated email systems, including mailbox management, distribution lists, and email security. · Configure and manage Camera System and Storage solutions, including and NAS. · Develop and test disaster recovery plans to minimize downtime in case of system failures or disasters. · Regularly monitor servers, networks, and critical devices in real-time using various monitoring tools. · Provide technical support and troubleshooting assistance to end-users, resolving IT-related issues promptly and effectively. · Work independently and proactively to address IT issues and maintain system availability, even without direct supervision. · Document system configurations, procedures, and troubleshooting steps for future reference and knowledge sharing. · Perform regular backups and disaster recovery procedures to safeguard critical information. · Collaborate with IT team members and other departments to implement IT projects and initiatives. · Stay up to date with industry trends and best practices to continuously improve IT infrastructure and systems. · Document system configurations, procedures, and troubleshooting steps for future reference and knowledge sharing. · Other related job that will be assigned by the supervisor/manager. · Team Management: Create Roster for complete coverage to avoid any Business Impact, handle escalations · Manages and organizes Service Desk, establishes performance expectations, and monitors results. Guide IT professionals/contractors and other staff within the organization. · Conduct regular team meetings, performance evaluations, and one-on-one sessions to ensure team development and alignment with project goals. · Foster a positive and collaborative team environment. Oversee the planning, execution, and successful delivery of technical projects. · Identify technology and project management challenges, reporting to IT leaders accordingly. · Ensure the design and architecture of software solutions are scalable, secure, and maintainable. · Perform code reviews and ensure adherence to best practices and coding standards. Communicate technical concepts and project progress to non-technical stakeholders. Stay current with emerging technologies and industry trends. Encourage a culture of innovation within the team. · Identify opportunities for process improvements and implement best practices. - Constant monitoring and managing of incidents and events, with proper and timely action to mitigate or solve the situations. · Ensure Service Desk operation and follow-up of workflows and tickets, escalating as needed. · Maintain the highest level of customer support for the customer base across the various offices through proactive management and implementation of continuous improvement initiatives; provide high-touch white-glove service. · Participate in Business Continuity and Disaster Recovery planning as required, focusing on operational improvements to reduce Recovery Time Objectives (RTO). Update process documentation as needed, following ITIL recommendations. · Assists in the implementation of Network systems and data management. Works to ensure optimal performance of the organization’s technological infrastructure (networks and computer systems). · Ensure smooth delivery and operation of IT services by monitoring systems performance. Complete routine audits of services provided to ensure the quality of performance. Report on monthly metrics for IT-related operations. · Provide fast response and support to impromptu situations or emergencies when necessary. · Responsible for developing, mentoring, and coaching direct reports, ensuring a trained, motivated, and professional staff capable of providing efficient and effective operations and exceptional service. · Maintains adequate staffing. Help identify, develop, and implement onboarding and training/ training-related needs from new processes or process improvements within the scope of IT operations. · Provide and track training and development opportunities for staff to enhance their skills and knowledge. Job Requirements: · Bachelor’s degree in computer science, Information Technology, or related field. · At least 5 years of solid work experience in related industry, preferably in MSP · With a good verbal and written English communication skills. · Has the ability to communicate technical information to a non-technical person. · Hands-on experience configuring, troubleshooting, managing, and maintaining servers, both physical and virtual, in a Windows & Linux environment. · Expertise in configuring, maintaining, and troubleshooting network infrastructure components, such as routers, switches, firewalls, APs, and VPNs. · Strong knowledge and hands on experience with Admin Centers & Azure Environment · Experience and knowledge with the following technology is a huge advantage: o Mimecast o Datto o Cloudflare o ManageEngine o ServiceNow · Proficiency in administering and supporting various administrative portal applications used in business operations. · Extensive experience with Active Directory (AD), including user account management, group policies, and access controls. · Familiarity with security best practices and tools, including antivirus, firewalls, and intrusion detection systems. · Good Knowledge and experience using ticketing tools “ServiceNow” to manage IT incidents, service requests, and changes. · Excellent troubleshooting and problem-solving skills, with the ability to diagnose and resolve complex IT issues. · Strong communication and interpersonal skills, with the ability to work effectively both independently and as part of a team. · Proven ability to work autonomously and proactively without direct supervision. · Solid documentation skills, with the ability to create clear and comprehensive documentation of system configurations, procedures, and troubleshooting steps. · Familiarity with various operating systems and platforms (e.g., Windows, Linux, Mac OS). · Can work in rotational shifts. · Amenable to work in night shifts.

Greetings from TVS Electronics! ROLE: FMS Support ( IT Facility Management Services) Experience Required: Minimum 2Y Location: Pune, Maharashtra Requirement:- ▪ Proficiency in the installation of Windows 7 and 10. ▪ Familiarity with Lotus Notes/Outlook Client, as well as the installation and configuration of antivirus and patch management clients. ▪ A foundational understanding of networking, including router and switch configuration. ▪ A minimum of three years of experience in customer site support as an IT executive. ▪ Basic knowledge of network printer configuration and installation. ▪ Fundamental understanding of MS Office, Internet Explorer, Google Chrome, and other web browsers. ▪ Basic experience working in an Active Directory/domain environment. ▪ Basic knowledge of mobile device management and email configuration. ▪ Basic understanding of helpdesk tool management and issue resolution. ▪ Experience with the installation of Windows Server 2008/2012/2016/2019 at Level 1. ▪ Strong communication skills Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Shift: Day shift Experience: Desktop support: 2 years (Required) Work Location: In person

Job role: Information Security & Compliance Officer (Alternate Title: Infosec Auditor & Governance Manager) Salary range (in-hand): - 40-70k Location: Mumbai (or Hybrid as per business need) Reporting To: Chief Information Security Officer (CISO) / Head of Technology Purpose of the Role: To manage and coordinate all Information Security audits, respond to auditor/banker queries, track remediation timelines, maintain audit-ready documentation, implement security controls, and ensure compliance with ISO 27001, RBI guidelines, CICRA (Credit Information Companies Regulation Act), and other regulatory requirements. Key Responsibilities: 1. Audit & Compliance Management • Own end-to-end audit lifecycle across internal, external, partner, and regulatory audits (ISO 27001, RBI, CISA, Bank Infosec teams, CICs). • Liaise with banks, auditors, NBFC partners to provide timely responses and evidence. • Maintain an exhaustive audit tracker with timelines, evidence folders, and closure reports. • Prepare documentation and ensure regular reviews of quarterly and half-yearly items (UARs, VAPT, password policy reviews, etc.). 2. Policy Implementation & Review • Coordinate implementation and periodic review of all security policies such as: o Information Security Policy o Access Control Policy o Encryption & Cryptographic Policy o Password Policy o Cloud Security Policy o DLP, Antivirus & Patch Management Policy o Data Retention & Disposal Policy o Change Management & SDLC o HR Policy Security Clauses (Separation, Laptop return, Fidelity declaration) • Ensure all policies are updated, approved, communicated, and enforced. 3. Security Controls & Infrastructure Compliance • Maintain evidence of: o AWS security group reviews and hardening reports o VPN tools and access mechanisms o IDS/IPS deployment o Email encryption o Endpoint protection software, patch deployment o DR/BCP drills and logs o Cloud/network diagrams and access logs • Coordinate with infra & DevOps team to track VAPT, SIEM, and firewall configurations. 4. Vendor, Cloud & Third-Party Governance • Monitor and govern cloud configurations and vendor relationships for: o AWS (Encryption, KMS, access control, VPC architecture) o Anti-virus/DLP/MDM/USB blocking tools o VAPT / Penetration Test vendors o Subcontractor compliance with privacy & data sharing agreements 5. Documentation, Evidence & Automation • Maintain updated SOPs, policy documents, declaration forms, signed NDAs, audit reports. • Create periodic evidence checklists and trackers (UAR logs, patch updates, policy review minutes, Form III declarations). • Work with tech & HR to automate compliance triggers (alerts for quarterly reviews, policy expiry, form sign-offs, etc.) Qualifications: • Bachelor’s degree in IT, Computer Science, Cybersecurity or equivalent. • Preferred: CISA, ISO 27001 Lead Implementer/Auditor, CEH, or other infosec certifications. Experience: • 3–7 years of hands-on experience in information security audits, IT compliance, or governance roles. • Experience with ISO 27001, RBI IT frameworks, CICRA, or financial sector infosec requirements preferred. Key Skills: • Excellent understanding of IT security domains (cloud, application, infra) • Strong documentation and audit response skills • Familiarity with AWS cloud, SIEM tools, endpoint protection, patching cycles • Working knowledge of SDLC and DevSecOps frameworks • Comfortable working cross-functionally with Tech, HR, Admin, Vendors, and Legal teams • Strong command over Excel trackers, file documentation, and policy drafting Bonus Skills: • Knowledge of Indian regulatory requirements (CICRA, RBI Circulars) • Experience in fintech or BFSI domain • Familiarity with VAPT report analysis and remediation tracking

Job Description We are looking for a proactive and technically skilled IT Administrator Hardware/System Engineer to manage and support the organizations IT infrastructure. The ideal candidate will be responsible for maintaining hardware systems, resolving user-level issues, managing networks, and ensuring the seamless performance of workstations and IT equipment. Key Responsibilities Install, configure, and troubleshoot desktops, laptops, printers, and peripherals Perform OS installations, driver updates, and system re-imaging as needed Monitor and maintain local networks (LAN, Wi-Fi, routers, switches) Handle hardware repair or vendor coordination for replacements Setup and manage user accounts, emails, and software licensing Regularly back up data and implement disaster recovery plans Provide technical support to employees, onsite and remotely Maintain an inventory of IT assets and ensure hardware/software compliance Support basic network security practices (firewall updates, antivirus, patching) Coordinate with third-party vendors for escalations, warranty claims, and AMC support Required Skills & Qualifications Bachelors degree in IT, Computer Science, or a related field 4 - 10 years of experience in IT support / system administration Strong knowledge of Windows OS, hardware components, and system imaging Familiarity with networking concepts, IP addressing, and basic troubleshooting Hands-on experience with remote desktop tools, Active Directory, and antivirus software Excellent communication and problem-solving skills Strong understanding of IT security best practices Preferred Skills Knowledge of Linux OS and basic command-line operations Experience with cloud services (Microsoft 365, Google Workspace) Familiarity with helpdesk ticketing systems (e.g., Zoho Desk, Jira, Freshservice) Certification : CompTIA A+ / Network+ / MCSA / CCNA (added advantage) (ref:hirist.tech)

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XDR support team, you will serve our customer base by providing technical support, by answering incoming support inquiries, and managing escalations, phone calls, and emails in an effective, efficient, and friendly manner within defined service level agreements. Your Impact Respond to user-reported issues in adherence to established Service Level Agreements Triage customer reported issues and respond to them via ticketing system, phone or remote sessions Perform advanced troubleshooting at the application level and OS level, using your knowledge and relevant expertise Identify the area of fault (code, environment, or configuration) and work with the appropriate team(s) to implement the fix Provide timely feedback on the development process on customer-reported product problems Document actions to effectively communicate information internally and to customers Facilitate root cause investigations and manage the implementation of corrective and preventative measures Qualifications Your Experience BE/B.Tech engineering, equivalent technical degree or equivalent military experience required 5 to 10 years of relevant experience with strong communication and customer service skills Required experience with Windows OS, Linux OS and macOS based applications (Installation, troubleshooting, Debugging) Endpoint security technologies experience (XDR, SOAR, SIEM, etc.) Experience understanding malware, exploits, operating system structure, and behavior Experience with Android OS based applications (Installation, troubleshooting, Debugging) Strong experience with MS environment (SCCM, GPO, AD, MSSQL, IIS) Experience with EndPoint security software is a plus (Antivirus, DLP, IPS, NAC) Knowledge of SIEM, vulnerability management tools, and firewalls Good To Have Skills Experience with bash scripting OR Python is a plus Strong ability to independently troubleshoot, reproduce issues and identify possible workarounds in broad, complex, and unique environments with mixed applications and protocols required Knowledge of Cloud infrastructure is a plus Knowledge of VDI (VMWare Horizon, Citrix XenApp, and XenDesktop) is a plus Additional Information The Team Our Global Customer Support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Covid-19 Vaccination Information for Palo Alto Networks Jobs Vaccine requirements and disclosure obligations vary by country. Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if: The job requires accessing a company worksite The job requires in-person customer contact and the customer has implemented such requirements You choose to access a Palo Alto Networks worksite If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.

Position: IT Manager Experience: 10+ Years Location: Mumbai Notice Period: Immediate to 30 days Salary: up to 12Lpa Key Responsibilities: IT Infrastructure and Network and Security Management • Plan, deploy, and maintain IT hardware, software, and networks to ensure optimal performance and scalability. • Oversee server administration, including cloud and on-premises servers. • Monitor and troubleshoot hardware, software, and network issues, ensuring minimal downtime. • Ensure compliance with IT security policies and manage data security measures such as antivirus systems, firewalls, and backup processes. • Planning, Executing and Maintaining New and Existing CCTV systems for indoor and outdoor surveillance. • Planning, Executing and Maintaining New and Existing Internet and network connectivity for Seamless Electronic Data processing across the Organization. • Ensure that Proper Security protocols and necessary Antivirus updates are in place to prevent any type of Security threats. • Ensure that Firewall and Necessary firewall policy are in place to prevent the IT infrastructure from any External malware and threats. • Administer and Update the IT asset management and its Record, including inventory control and procurement of new hardware and software. • Troubleshoot hardware, software and network operating system • Be familiar with all hardware and software • Be familiar with network operating system • Provide orientation to new users of existing technology Qualification: • Graduate or Undergraduate Degree in Information Technology, Computer Science, or a related field. • Relevant certifications ( PMP, CISSP, or ERP-specific certifications) are a plus. Experience: • Min 8–12 years of experience in IT management, with a focus on infrastructure and software implementation. • Proven experience in vendor management and contract negotiation. • Experience in the [Engineering, Manufacturing and Field Service-related Industry] is preferred. Kindly refer your friends looking for job. Regards HR ANEES Mail 📩 - skylark.anees@gmail.com

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. RSM has an opportunity for a highly motivated Platform Engineer who has a passion for orchestrating site resiliency and DevOps standards/technologies. You will work alongside our top-notch IT professionals supporting RSM’s modern information technology infrastructure. You’ll be a leading member of a team who is responsible for the delivery and management of consumable technologies, processes, and integrations to bolster RSM lines of business and their respective portfolios. Outside of your team, you’ll collaborate with Enterprise Solutions Developers, IT Architecture Engineers, line-of-business (LOB) professionals as well as other IT professionals to automate and streamline IT business operations and processes. You’ll be challenged to create innovative solutions to legacy and cloud compute as well as new concepts, ideas, and continuous process improvement. You will demonstrate and maintain high standards while fostering a proactive, efficient, and service-oriented work environment. Communication and professionalism are paramount as you will be representing RSM Technical Services to effectively engage with technical and business leadership as well as external providers of IT services. You will also use all your abilities to explain solutions and complex issues while demonstrating the ability to lead and impart knowledge effectively to other team members. Supports and helps orchestrate legacy, public, and private cloud infrastructure utilizing automation while maintaining established change management procedures. Support automation and acceleration of the testing, release, and deployment cycles through authored scripts to automate configuration, and provisioning. Achieve maximum system automation and integration through Infrastructure as Code (IaC), Web Services and scripting technologies and tools. Support development and employ continuous delivery system practices via cloud services and infrastructure. Execute and automate Continuous Integrations pipelines for various development projects using a core suite of tools. Monitors, scales, and optimizes distributed services in the cloud and on-premise infrastructure. Integrates closely with enterprise solution development teams on identifying, problem solving and resolving issues that impact software releases and service delivery. Supports development and implementation of technical standards, procedures, and techniques for the resolution of Enterprise IT system problems to ensure maximum application availability and performance. Develop proof of concepts architecture for application and automation initiatives. Drives new ideas and innovative solutions to resolve problems. Engages with other engineering teams to improve the lifecycle of services on our platforms. Collaborates with other IT and non-IT related professionals such as Developers, Architects, Project Managers, Business Analysts, and business leaders. Provides direct support of enterprise infrastructure including cloud and on-premises computing/data solutions, Single Sign-On, IIS servers, load balancing, backups, and antivirus platforms. Orchestrates compute legacy environments. Configures and integrates custom and 3rd party applications and add-ons. Regular review of alerts, logs, and performance. Works with end-users, Microsoft Support, and other vendors in resolution of support issues as needed. Participates in scheduled and unscheduled weekend/after-hours system maintenance and support. Other duties as assigned. EDUCATION/CERTIFICATIONS Preferred: Bachelor's degree in Computer Science, Software Engineering, Information Systems, equivalent work history/experience or working towards achieving a degree TECHNICAL SKILLS Microsoft Windows and Non-WinOS such as Linux Server administration – Required Troubleshooting of complex distributed environments - Required Management of Public Cloud and on premise Offerings (IaaS, SaaS, PaaS, VMware, O365, ADO) – Required Advanced Scripting Skills (PowerShell, Terraform and other IaC languages) - Preferred Ability to use/implement automation tools and IaC - Preferred Strong performance tuning experience- Preferred Microsoft Internet Information Server (IIS) and the basic operation of websites, application pools, IIS administration, ports, SSL certificates - Preferred Citrix VDI administration – Preferred 3rd Party Tools (Veeam, ServiceNow, WebEx, and MS SCOM) - Preferred. EXPERIENCE Strong knowledge of IT infrastructure, network and directory services required Experience in the following areas preferred: 1+ years’ Administering Directory Services for MS Windows 2012-2019 – Required 1+ Experience with Public Cloud Solutions (Azure//AWS/Google) – Required Managing/deploying secure certificates (SSL)- Required IaC Technologies (Ansible, ADO, Pipelines, Git, Terraform, YAML) – Required Managing infrastructure in a virtualized environment – Required Experience in Orchestration and containerization using Kubernetes - Required Identity Management SSO/MFA – Preferred Agile Methodology Experience – Preferred Experience with Site reliability engineering and ITIL framework – Preferred LEADERSHIP/SOFT SKILLS Experience in team collaboration – Required Excellent written and oral presentation skills – Preferred Exceptional analytical and process development skills - Preferred At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html . RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status ; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com .

Cyber-attacks pose a significant threat, often impacting individuals across all sectors of life. As technology becomes increasingly integral to our daily activities, the potential for attacks and scams also rises. Are you passionate about providing our customers with peace of mind through user-friendly cybersecurity solutions and contributing to a safer world? We are the Microsoft 365 Security team, a collaborative and dynamic group with an entrepreneurial spirit. We develop cutting-edge, user-centric cybersecurity applications and services for consumers and information workers, delivering intuitive and accessible experiences. Our cloud services utilize Big Data and incorporate the latest advancements in artificial intelligence (AI) and machine learning (ML) for enhanced cybersecurity. Key products developed by our team include the world-leading Microsoft Defender Antivirus (AV) and Advanced Threat Protection (ATP) solutions. These products and services serve as foundational drivers for Microsoft 365 and represent significant growth opportunities for Microsoft. We are driven by the success of our customers and are excited by the opportunity to help them thrive with our solutions. Our team comprises individuals from diverse backgrounds, work history, and life experiences, and we are committed to maintaining and expanding this diversity. This variety of perspectives enables us to create superior solutions for our customers while enjoying the process of building them. Additionally, we foster a culture of continuous learning and professional development. Our workplace is characterized by collaboration, passion, and a strong customer focus. We embrace the cultural transformation occurring at Microsoft and bring our growth mindset to our roles every day. #MDEINDIA, #MDEIDC, #Security, #Consumer Responsibilities As a Software Engineer II (Full Stack) in our team, your responsibilities will include working within an end-to-end team to design, build, deploy, and manage cloud services. These services will help end users stay and feel safe from cyber threats. Users will be able to control and access this information from web browsers, desktop, and mobile applications. You will collaborate with program managers and other security engineering disciplines to deliver core features in the Microsoft security portal, as well as back-end functionality that supports them. This role is important in combating malware and will contribute to the protection of millions of customers. #MDEINDIA, #MDEIDC, #Security, #Consumer Qualifications 3+ years of experience as a software engineer working on industrial strength software and a proven track record of having shipped commercially successful software products & services 3+ years of experience in designing data structures, algorithms, highly concurrent programming, analysis of algorithm complexity 3+ years of experience designing end user applications that are built using modern web-based technologies, such as progressive web apps 3+ years of experience in cloud development principles and patterns, particularly loosely coupled architectures and micro-services, dev-ops model BS or MS degree in Computer Science, Mathematics or Engineering Preferred Qualifications : Excellent communication skills and ability to collaborate in a multi-disciplinary team consisting of Software Engineers, Program Managers, Security researchers, and Data Scientists Full-Stack development experience building data, logic tier and user experience software Deep knowledge of building performant, highly available, reliable, distributed services Designing systems and processes for running services at scale, drive cost & operational efficiency, Continuous Integration, Continuous Deployment (CI/CD) methodology and being responsible for E2E quality of the service experience Expertise in C#, Java, C/C++ or equivalent programming language, HTML/JavaScript/React based user experiences, Progressive Web Apps, React-Native Design REST based APIs that can be accessed securely from web and client applications Familiar with Secure Software Development Life Cycle Experience with software development tools such as source control systems (GIT), automated build systems, compilers, software validation systems, project tracking, and lifecycle management systems Development experience with cloud platforms such as Microsoft Azure, AWS. Work independently, drive and manage technical and architectural dependencies Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check : This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. #MDEINDIA, #MDEIDC, #Security, #Consumer Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

We are hiring for IT-Associate Job Title: IT Associate Experience: 1-3 years Location: Hyderabad Notice Period: 0-15 days Interview Mode: F2F Interview Education: Degree/BE with 1 year of experience to handle responsibilities as per JD Strong communication in English. Primary Responsibilities Provide first-level technical support to end-users for hardware and software issues, resolving problems promptly to minimize downtime. Assist in the installation, configuration, and maintenance of IT systems, including servers, networks, and workstations. Diagnose and troubleshoot issues related to computer systems, networks, and software applications, escalating complex problems as needed. Manage user accounts and permissions, including onboarding and offboarding processes, ensuring security protocols are followed. Install, update, and configure software applications, ensuring that systems are up-to-date and secure. Monitor network performance and security, using tools to identify and address potential issues proactively. Assist in implementing data backup solutions and procedures, ensuring that data can be recovered in case of loss or disaster. SharePoint user access troubleshooting. Track and manage IT assets, including hardware inventory, software licenses, and maintenance contracts, ensuring proper allocation and utilization. Assist in monitoring and implementing cybersecurity measures, including firewalls, antivirus solutions, and regular security audits to protect company data. Technical Skill Requirements Firewall and network management Server active directory administration Office 365 management Interested candidates can share their cv to swarna.karaka@scienstechnologies.com Job Type: Full-time Pay: ₹200,000.00 - ₹400,000.00 per year Shift: Day shift Work Location: In person

Greetings from TVS Electronics! ROLE: FMS Support ( IT Facility Management Services) Experience Required: Minimum 2Y Location: Pune, Maharashtra Requirement:- ▪ Proficiency in the installation of Windows 7 and 10. ▪ Familiarity with Lotus Notes/Outlook Client, as well as the installation and configuration of antivirus and patch management clients. ▪ A foundational understanding of networking, including router and switch configuration. ▪ A minimum of three years of experience in customer site support as an IT executive. ▪ Basic knowledge of network printer configuration and installation. ▪ Fundamental understanding of MS Office, Internet Explorer, Google Chrome, and other web browsers. ▪ Basic experience working in an Active Directory/domain environment. ▪ Basic knowledge of mobile device management and email configuration. ▪ Basic understanding of helpdesk tool management and issue resolution. ▪ Experience with the installation of Windows Server 2008/2012/2016/2019 at Level 1. ▪ Strong communication skills Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Shift: Day shift Experience: Desktop support: 2 years (Required) Work Location: In person

Job Title: IT Support Executive Industry: Freight & Logistics Location: Sector 75, Mohali Working Hours: Monday to Friday, 5:30 PM – 2:00 AM (Night Shift) Employment Type: Full-Time Job Summary: We are seeking a skilled and dependable IT Support Executive to provide technical support and ensure smooth IT operations during the night shift. The ideal candidate will handle hardware/software issues, network troubleshooting, and support employees with daily technical needs in a fast-paced logistics environment. This role is based at our Sector 75, Mohali office. Key Responsibilities: Provide first-level support for desktop, laptop, printer, and network-related issues. Troubleshoot software and hardware problems across the company’s systems. Monitor and maintain computer systems and networks, especially during shift transitions. Support logistics/dispatch teams with any IT-related issues during night operations. Install, configure, and update software and operating systems. Maintain system backups, antivirus updates, and IT documentation. Coordinate with vendors for repairs, upgrades, or outsourced IT services. Report and escalate unresolved issues to senior IT staff or management. Qualifications & Skills: Diploma or Degree in Computer Science, IT, or a related field. 1–3 years of experience in IT support or helpdesk roles. Strong knowledge of Windows OS, MS Office, basic networking, and hardware. Familiarity with freight/logistics software is a plus. Ability to diagnose and resolve technical issues quickly and efficiently. Good communication skills and the ability to work independently during night hours. What We Offer: Fixed night shift : 5:30 PM to 2:00 AM, Monday to Friday Competitive salary and performance bonuses Stable work environment with learning and growth opportunities Office location: Sector 75, Mohali Job Type: Full-time Pay: ₹8,246.10 - ₹20,560.40 per month Shift: Evening shift US shift Work Days: Monday to Friday Work Location: In person

Key Responsibilities: Install and configure software, hardware, and networks (Windows/Linux-based environments). Monitor system performance and troubleshoot issues to ensure high levels of availability and security. Manage user accounts, permissions, and access rights in Active Directory or similar environments. Perform regular backup operations and implement appropriate processes for data protection and disaster recovery. Apply OS patches and upgrades on a regular basis; upgrade administrative tools and utilities. Maintain system documentation and logs. Set up, maintain, and manage on-premise and/or cloud infrastructure (e.g., AWS, Azure). Ensure security through access controls, firewalls, and antivirus software. Provide technical support and guidance to users and resolve system-related issues. Coordinate with vendors and service providers for IT hardware and services. Required Skills and Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. Proven experience as a System Administrator, Network Administrator, or similar role. Strong knowledge of systems and networking software, hardware, and networking protocols. Experience with virtualization (e.g., VMware, Hyper-V) and cloud platforms (AWS, Azure, GCP). Working knowledge of Windows Server and/or Linux environments. Familiarity with scripting languages (e.g., PowerShell, Bash) is a plus. Solid understanding of security principles and best practices. Strong problem-solving and communication skills. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Application Question(s): Are you interested to do some official operation work? Experience: System administration: 3 years (Required) Server management: 3 years (Required) Computer networking: 3 years (Required) Location: Bhubaneswar, Orissa (Required) Work Location: In person Speak with the employer +91 9439606823

Job Title : Information Security & Compliance Officer (Alternate Title: Infosec Auditor & Governance Manager) Location : Mumbai (or Hybrid as per business need) Reporting To : Chief Information Security Officer (CISO) / Head of Technology Purpose of the Role : To manage and coordinate all Information Security audits, respond to auditor/banker queries, track remediation timelines, maintain audit-ready documentation, implement security controls, and ensure compliance with ISO 27001, RBI guidelines, CICRA (Credit Information Companies Regulation Act), and other regulatory requirements. Key Responsibilities: 1. Audit & Compliance Management Own end-to-end audit lifecycle across internal, external, partner, and regulatory audits (ISO 27001, RBI, CISA, Bank Infosec teams, CICs). Liaise with banks, auditors, NBFC partners to provide timely responses and evidence. Maintain an exhaustive audit tracker with timelines, evidence folders, and closure reports. • Prepare documentation and ensure regular reviews of quarterly and half-yearly items (UARs, VAPT, password policy reviews, etc.). 2. Policy Implementation & Review Coordinate implementation and periodic review of all security policies such as: o Information Security Policy o Access Control Policy o Encryption & Cryptographic Policy o Password Policy o Cloud Security Policy o DLP, Antivirus & Patch Management Policy o Data Retention & Disposal Policy o Change Management & SDLC o HR Policy Security Clauses (Separation, Laptop return, Fidelity declaration) Ensure all policies are updated, approved, communicated, and enforced. 3. Security Controls & Infrastructure Compliance Maintain evidence of: o AWS security group reviews and hardening reports o VPN tools and access mechanisms o IDS/IPS deployment o Email encryption o Endpoint protection software, patch deployment o DR/BCP drills and logs o Cloud/network diagrams and access logs Coordinate with infra & DevOps team to track VAPT, SIEM, and firewall configurations. 4. Vendor, Cloud & Third-Party Governance Monitor and govern cloud configurations and vendor relationships for: o AWS (Encryption, KMS, access control, VPC architecture) o Anti-virus/DLP/MDM/USB blocking tools o VAPT / Penetration Test vendors o Subcontractor compliance with privacy & data sharing agreements 5. Documentation, Evidence & Automation Maintain updated SOPs, policy documents, declaration forms, signed NDAs, audit reports. • Create periodic evidence checklists and trackers (UAR logs, patch updates, policy review minutes, Form III declarations). Work with tech & HR to automate compliance triggers (alerts for quarterly reviews, policy expiry, form sign-offs, etc.) Qualifications : Bachelor’s degree in IT, Computer Science, Cybersecurity or equivalent. Preferred: CISA, ISO 27001 Lead Implementer/Auditor, CEH, or other infosec certifications. Experience : 3–7 years of hands-on experience in information security audits, IT compliance, or governance roles. Experience with ISO 27001, RBI IT frameworks, CICRA, or financial sector infosec requirements preferred. Key Skills : Excellent understanding of IT security domains (cloud, application, infra) Strong documentation and audit response skills Familiarity with AWS cloud, SIEM tools, endpoint protection, patching cycles Working knowledge of SDLC and DevSecOps frameworks Comfortable working cross-functionally with Tech, HR, Admin, Vendors, and Legal teams Strong command over Excel trackers, file documentation, and policy drafting Bonus Skills : Knowledge of Indian regulatory requirements (CICRA, RBI Circulars) Experience in fintech or BFSI domain Familiarity with VAPT report analysis and remediation tracking Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹70,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund Schedule: Day shift Fixed shift Work Location: In person

2 - 5 Years 1 Opening Mumbai Role description Handling Webserver / Middleware / Database /SAN box server at onsite DC & DR Bank of Baroda. Handling issues related to Bank of Baroda middleware connectivity challenge with Oracle database. Managing McAfee EPO antivirus server at Bank of Baroda onsite [ Policy creation / USB Block]. Responsible for security Audit closure for Bank of Baroda onsite for Web/App/DB at DC~DR. Co-ordinated for established connectivity from DC~DR for database successful replication. Act as a SPOC for the Bank of Baroda customer and the Internal teams. Manage to deploy security Forcepoint DLP solutions on all desktop machines Handling SAP ERP servers for compliance and security controls and change management. Responsible for co-ordinate and manage corporate fsstech.com website WAF and SSL certificate renewal. Responsible for managing McAfee Enterprise solutions across organisation and Microsoft Defender for Mumbai location. [ Blocking IOC’s MD5, SHA-1, SHA-256, Malicious domain and IP’s] Co-ordination between Internal /External support teams like 3rd party vendor, application team, middleware team, database & network team. Perform initial analysis and investigate the issues to provide workaround solution based on the standard operating procedure (SOP) available for all the applications [Add/Modify/Delete] procedures based on the feedback from application support teams. Maintain checklist for the day-to-day operations activities, deployments, and post implementation Validation for onsite and inhouse. Maintain all documentation needed for the internal and external audits, close the open audit points by coordinating with the respective teams. Responsible for Audit Findings and closure of Audit Bank Thane Office. Managing Mumbai AD, DHCP, Print server. Manually block IOC’s in Defender [ Blocking IOC’s MD5, SHA-1, SHA-256, Malicious domain and IP’s]. Managing Zscaler in FSS corporate office. Creating scripts to automate network operation using Auto IT automation tool. Skills Windows AD Administrator Knowledge on Intune Knowledge on Z-scaler Windows Backup Patch Management

Greetings for Brocus IT Solutions Pvt Ltd Roles and responsibilities:  1Manage information technology Infrastructure.  Plan, organize, control, and evaluate IT operations.  Design, develop, implement, and coordinate systems, policies and procedures.  Ensure security of data, network access and backup systems.  Act in alignment with user needs and system functionality to contribute to organizational policy.  Identify problematic areas and implement strategic solutions in time.  Audit systems and assess their outcomes.  Preserve IT assets, information security and control structures.  Handle annual IT budget and ensure cost effectiveness. 2) Required Skills:  Previous experience as an IT manager for 2 - 3 years and relevant experience for 8 - 10 years of Handling IT Infrastructure of Voice Process.  Hands-on experience with Servers, Desktops, Laptops & networks as, System or network administrator.  Vendor Management for IT Asset and internet link delivery.  Active Directory, DHCP, DNS, Backup, Server Health Check & Maintenance.  Firewall & Cisco / Netgare network Switches configuration and troubleshooting  IT Clearance of off boarding Users.  IT asset allocation for on boarding employees. OS installation: - Win Server 2022 Standard, Win 7 Win 10 and 11.  MS outlook configuration, Outlook backup & restore and troubleshooting.  Disk Management, partitions.  Printer installation and troubleshooting  Antivirus update & virus protection  Scanner configuration & troubleshooting.  Troubleshooting of hardware and O/S.  Wireless Networking, Map drive, Data sharing.  TCP/IP Configuration, Internet Maintenance  Remote desktop and Remote assistance  User Profiles Backup and Restore.  Sharing folder, sharing device & Printer.  Knowledge Of Diallers like Ring Central, ViCi Dial will be add-on Perks & Benefits:  Benefits of Insurance  Loyalty Bonus  Attendance Bonus  5 Working Days  US Shifts Drop CV:hr_manager@brocussolutions.com Contact no.9967718747 Job Type: Full-time Pay: ₹35,000.00 - ₹47,392.73 per month Shift: Night shift Work Days: Monday to Friday Experience: total work: 1 year (Preferred) Work Location: In person

Key Responsibilities: 1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

Job Description Experience: 1-2 Years Job Responsibility: 1-2 years of Industry Experience in handling end user support List them in order of importance. Desk side (Win7/Win8/Win10) Troubleshooting experience. OS & Application (MS-Office, Acrobat Reader etc.), Antivirus handling experience Good Knowledge of Microsoft Outlook Mail Client installation/troubleshooting Good experience for managing desktops / Laptops / Network Printers etc. Having Average communication skills.

2 - 3 Years 1 Opening Bangalore Role description Role Proficiency: Follow/update runbook/SOP to monitor track and co-ordinate to closure/service requests Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes 3) Mentor new team members in understanding customer infrastructure and processes Measures of Outcomes: 1) SLA Adherence2) Compliance towards runbook based troubleshooting process3) Time bound elevations and routing of tickets – OLA Adherence4) Schedule Adherence in managing ticket backlogs5) # of NCs in internal/external audits6) Number of KB changes suggested7) Production readiness of new joiners within agreed timeline by one-on-one mentorship8) % Completion of all mandatory training requirements Outputs Expected: Monitoring: Understand Priority and Severity based on ITIL practice. Understand agreed SLA with customer and adhere. Adhere to ITIL best practices Runbook Reference: Follow runbook for troubleshooting record troubleshooting steps and provide inputs for runbook changes. Use KB/SOP to resolve tickets update KB/SOP with new findings Tickets Backlog: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA) document learnings for self-reference. Actively participate in team/organization-wide initiatives. Collaborate with other team members for timely resolution of tickets. Assist new team members to understand the customer environment. Process Adherence: Thorough understanding of organization and customer defined process. Consult with mentor when in doubt. Adherence to defined processes. Adhere to organization’ s policies and business conduct. Training: On time completion of all mandatory training requirements of organization and customer. Provide on floor training and one-on-one mentorship for new joiners. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Skill Examples: Strong interpersonal and communication skills (Written verbal and email etiquette) to interact with different teams and customers. Analytical ability to understand a larger picture of customer issues. Ability to follow SOP documents and escalate the s with in the SLA defined. Networking: a. Basic Network commands for troubleshooting Desktop/Laptop connectivity issues Server:a. Strong skills in most operating system commands/utilities basic understanding of virtualization server and client OS installation workgroup and domain knowledgeb. Support tasks like OS installation and basic user level commands and local user/group managementc. Software installation and Basic patch installation Storage & Backup:a. Ability to monitor any Enterprise Storage and backup Solutionsb. Skilled in Storage and backup Monitoringc. Skilled in ticketing tools Database:a. Create or modify queries in order to suit business requirementsb. Data modelling skills; distinguish between OLTP and Data warehouse applicationsc. Storage hardware storage management techniques software used for managing the storaged. Tweak tables making them use less space as possible End User Computing:a. Confident in handling end user calls/Ticketing toolsb. AD managementc. Antivirus Management Strong troubleshooting skills Knowledge Examples: 1) ITIL Framework 2) Monitoring knowledge with various infrastructure tools 3) Fair understanding of customer infrastructure ability to co-relate failures4) Networking:a. Understanding of IP addressingb. Moderate knowledge in Network show commands across routers switches Firewalls Load balancersc. Should have basic knowledge in High CPU High Bandwidth usage reasonsd. Basics in Port-Channels and ether channelse. Basic understanding of ticketing tools such as Service-now OR Remedy5) Server:a. Familiarity with the basic OS administrative tools and how to locate them analyse event logs/sys logs etc.b. File system (FAT NTFS etc) and partitioning knowledgec. Basic understanding of system processes/services and user process6) Storage & Backup:a. Good Knowledge in Storage and Backup technologyb. Strong Knowledge in Backup and Recovery Operationsc. Good Knowledge Tape Libraries Backup Appliances Virtual tape Libraries7) Monitoring:a. Good understanding of Networking conceptsb. Basic knowledge of infrastructure componentsc. Knowledge in handling and monitoringd. Familiar with Linux and Windows commands8) Database:a. Very fluent in Structured query languageb. Knowledge of database background processesc. Knowledge of 3-Tier client server architectures and Web services9) End User Computing:a. Knowledge on Office 365b. Basic Network knowledge10) Quality Analysis:a. Exposure to technology/processes as per audit requirements b. Working knowledge of MS Excel Word PPT Outlook etc.s Additional Comments: So is for 283086 JOHN SATISH - FTE Extension Skills Networking,Network Management,Network Infrastructure About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

Desktop Support Engineer Responsibilities: Provide first-level support for desktops, laptops, printers, and mobile devices. Respond to support tickets, calls, and emails promptly and professionally. Install, configure, and maintain hardware and software applications. Troubleshoot system and network problems, diagnosing and resolving hardware/software faults. Set up new user accounts, email, and other IT services. Support video conferencing tools and audio-visual equipment. Perform routine maintenance on systems, including OS updates and antivirus checks. Escalate unresolved issues to higher-level IT support or vendors as needed. Maintain asset inventory and documentation for hardware and software. Provide IT onboarding support for new employees. Assist with backup and restore procedures as required. Key Technical Skills:Hardware & Peripherals: Troubleshooting desktops, laptops, printers, and scanners RAM upgrades, hard drive replacements, motherboard diagnostics Operating Systems: Windows 10/11, Windows Server basics macOS and Linux (basic understanding is a plus) Installation and troubleshooting of OS and software updates Software Applications: Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) Email client configuration (Outlook, Thunderbird) Web browsers, PDF readers, and remote support tools Networking Basics: TCP/IP, DHCP, DNS, LAN/WAN IP configuration and troubleshooting network connectivity Wireless network setup and support Active Directory & User Management: User account creation, password resets Group policies and access control Remote Support & Tools: TeamViewer, AnyDesk, Remote Desktop Protocol (RDP) Ticketing systems (e.g., ServiceNow, Zendesk, Freshdesk) Security & Backup: Antivirus software installation and update Basic data backup and recovery practices Qualifications: Diploma or Bachelor’s degree in Computer Science, Information Technology, or related field. 1–3 years of experience in desktop/helpdesk support roles. Certifications preferred: CompTIA A+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (basic understanding) Soft Skills: Strong problem-solving and troubleshooting ability Clear and effective communication with users Patience and empathy when dealing with non-technical users Good organizational and time-management skills Ability to work independently and as part of a team Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹400,000.00 per year Benefits: Health insurance Provident Fund Shift: Day shift Work Days: Monday to Friday Work Location: In person

Job Title: Systems Engineer / Systems Administrator Location: Chennai Experience 2-3 year Salary: 25k - 30k immediate joiners preferred Job Summary: We are seeking a proactive and detail-oriented Systems Engineer / Administrator to manage, support, and optimize our IT systems and infrastructure. This role combines engineering-level planning with administrative maintenance to ensure the reliability, security, and performance of our systems. Key Responsibilities: Design, implement, and maintain IT systems and infrastructure (servers, networks, storage). Camera installation and Cctv monitoring and Configuration Monitor system performance and ensure high availability and reliability. Install, configure, and manage operating systems (Windows/Linux). Handle Active Directory, DNS, DHCP, Group Policies, and Exchange/Email servers. Automate tasks using scripts (PowerShell, Bash, etc.) where applicable. Troubleshoot hardware, software, and network issues. Apply security measures, manage firewalls, antivirus, and backup systems. Coordinate with vendors and third-party providers for IT solutions and support. Document procedures, system changes, and configurations. Requirements: Bachelor’s degree in Computer Science, Information Technology, or related field. 2+ years of experience as a Systems Engineer or Administrator. Strong knowledge of Windows/Linux server environments. Experience with virtualization (VMware, Hyper-V), cloud platforms (AWS, Azure), and network configuration. Familiarity with scripting languages and automation tools. Solid understanding of cybersecurity best practices. Excellent problem-solving and communication skills. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Fixed shift Supplemental Pay: Performance bonus Yearly bonus Application Question(s): are you immediate joiner are willing to travelling Experience: System administration: 3 years (Required) CCTV instalation: 3 years (Required) Systems engineering: 3 years (Required) Work Location: In person Speak with the employer +91 9944135804

Job Title: Head of IT / IT Manager Department: Information Technology Industry: Hospitality / Hotel Location: Chennai Reporting To: General Manager / Corporate IT Director Experience Required: 10+ years (preferably with hotel industry exposure) Job Summary: We are looking for a strategic and technically proficient Head of IT to lead and manage the hotel’s IT infrastructure, systems, security, and digital transformation initiatives. The role involves overseeing the IT operations across departments, ensuring system availability, data protection, and aligning technology solutions with business objectives. Key Responsibilities: Plan, implement, and manage all IT systems and infrastructure including PMS (Property Management System), POS, Wi-Fi, CCTV, servers, networks, Food Engine software and communication systems. Ensure data security, backup protocols, and disaster recovery measures are in place. Manage IT hardware, software procurement, upgrades, and vendor relationships. Supervise the daily IT operations and provide technical support for all hotel departments. Develop IT policies, SOPs, and best practices in line with industry standards. Ensure compliance with data protection laws and cybersecurity policies. Coordinate with hotel management and third-party vendors for tech-based solutions and hotel automation. Evaluate emerging technologies and recommend solutions for enhancing guest experience and operational efficiency. Requirements: Bachelor’s/Master’s degree in Computer Science, IT, or related field. 10+ years of experience in IT management, preferably in the hospitality/hotel sector. Strong knowledge of PMS (e.g., IDS, Opera), POS, ERP, and networking systems. Experience with firewall, antivirus, server administration, and cloud technologies. Excellent problem-solving, project management, and team leadership skills. Strong communication and stakeholder management abilities. Salary: Based on experience Benefits: Accommodation (if applicable), meals, etc. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹60,000.00 per month Benefits: Food provided Health insurance Life insurance Provident Fund Schedule: Day shift Fixed shift Supplemental Pay: Yearly bonus Work Location: In person

Key Responsibilities: Patch Management: Manage and deploy patches and updates to systems across the organization. Monitor and assess the impact of patches on system performance. Ensure compliance with organizational and regulatory security standards. Collaborate with other IT teams to schedule and coordinate patch deployments. Resolve issues arising from patch deployments and update failures. Maintain and update patch management documentation. Conduct regular audits of patch levels and system statuses. Antivirus Management: Oversee the deployment and management of antivirus software across all systems. Monitor antivirus alerts and respond to potential threats. Ensure antivirus definitions are up-to-date and systems are protected. Perform regular scans and assessments to identify and mitigate risks. Provide reports on antivirus activities and system compliance. General IT Support: Provide support for security incidents and service requests related to patching and antivirus management. Document solutions and maintain accurate records of incidents and resolutions. Job Type: Full-time Pay: ₹180,000.00 - ₹300,000.00 per year Benefits: Health insurance Provident Fund Shift: Day shift Rotational shift Work Location: In person