Analytics Operations Analyst

Simcorp

1 - 4 years

6 - 10 Lacs

noida

Posted:Just now| Platform:

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Skills Required

computer science operations analyst data analysis talent acquisition relationship building data processing operations analytics monitoring sql

Work Mode

Work from Office

Job Type

Full Time

Job Description

Oversee client processing, perform initial investigation and resolution of issues where possible, and escalate to second-line support via our Incident process when needed
Work closely with the global Analytics Operations and Managed Services team to provide a seamless round the clock service for our clients (Hong Kong, India, Europe and Americas)
Contribute towards and improve dashboards and alerting capabilities to automate client process monitoring
Liaise with Global teams to follow up on Incidents and drive enhancements to improve system stability and performance

As you grow:

Actively drive requirements for improving batch tracking and monitoring capabilities for various stakeholders
Assist in developing monitoring and automation tools to reduce manual effort
Contribute shifting toward a proactive, SRE-led model focused on platform stability and proactive incident prevention
Help evolve observability and alerting strategies in collaboration with Release Quality Team
Participate in incident post-mortems, root cause analysis and their long-term resolutions
Maintain runbooks and documentation to standardize support workflows

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