Analyst - Records Maintenance / Technical Writing

About American Airlines: At American Airlines, we have a relentless drive for innovation and excellence, aiming to Care for People on Life's Journey. Whether you're engaging with customers at the airport or advancing our IT infrastructure, every team member plays a vital role in shaping the future of travel. Our Tech Hubs, including the one in Hyderabad, India, tackle complex challenges and pioneer cutting-edge technologies to redefine the travel experience. Join our dynamic, tech-driven environment where your creativity and strengths are celebrated, and experience being at the forefront of technological innovation with opportunities to make a meaningful impact. Analyst, Records Maintenance: As the Analyst, Records Maintenance at PSA's Tech Ops Division in the PSA Tech Services Center, you will utilize technical writing and records management skills to ensure safe, reliable operations and compliance with regulatory requirements. Your role will involve providing technical writing, revision, and electronic management services for all PSA manuals, forms, and work instructions, authoring and revising Job Instruction Cards, distributing internal communications, OEM manuals, and PSA controlled manuals, among other responsibilities. Responsibilities: - Provide technical writing, revision, and electronic management services for all PSA manuals, forms, and work instructions - Author and revise Job Instruction Cards as required - Distribute internal communications, OEM manuals, and PSA controlled manuals to the frontline team per GMM requirements - Ensure all Tech Ops records are audited, stored, and indexed properly to ensure GMM compliance - Perform ad-hoc records reviews as assigned - Serve as a transaction redundancy in case the MRO system is unavailable within PSA's GMM guidelines - Other duties as assigned by Tech Services leadership Qualifications: Minimum Qualifications: - Bachelor's degree in operations management, industrial engineering, mechanical engineering, or related field - 3 years of experience in Tech Ops or a related field - FAA 121 Airline Operator and associate FARs or equivalent experience Preferred Qualifications: - Experience in technical writing and editing - Familiarity with aviation industry regulations and compliance - Experience with electronic document management systems Skills, Licenses, and Certifications: - Strong technical writing and editing skills - Excellent communication and collaboration skills - Familiarity with regulatory requirements and compliance - Proficiency in Microsoft Office and electronic document management systems - Ability to work in a fast-paced environment and prioritize multiple tasks Competencies: - Caring - Collaboration - Development - Future - Results,