Job
Description
Dynamic Yield, a Mastercard company, is a global technology company that powers the world's fastest payments processing network. Our purpose is to connect and empower an inclusive, digital economy that benefits everyone, everywhere. Within Mastercard, the Services team is a key differentiator, providing cutting-edge solutions built on data-driven technologies and innovation, including predictive analytics, data visualization, and business intelligence software. The Insights & Enablement team within Services ensures the right infrastructure and tools are in place to enable data-driven decisions and optimize productivity. The Services Business Development Insights & Enablement Team (Services BD I&E) specifically supports Mastercard Data & Services front-line business development sales team. This function designs and builds the sales capabilities necessary to effectively realize revenue growth potential, while simplifying current sales support activities so the team can focus on selling. Role & Responsibilities Reporting to the Director, Services BD Insights and Enablement, the Analyst will be instrumental in supporting the implementation and maintenance of the CLM (Contract Lifecycle Management) platform for the Services organization. Key responsibilities include: Workflow Management: Prepare and adapt existing Services Contracting workflows to optimize efficiency and integration within the CLM platform. Requirements Definition: Support the definition of business requirements for migrating legal and contractual constructs into the CLM environment, ensuring accuracy and completeness. Testing & Remediation: Support the testing of new CLM features, identify issues, and assist in their remediation to ensure seamless platform functionality. Tool Utilization: Leverage available tools such as Salesforce, Signavio, Tableau, Alteryx , and others for more effective execution of the above responsibilities, driving data-driven insights and process improvements. All About You Automation & Transformation: Experience in automation and business process transformation. MS Office Proficiency: Highly proficient in MS Office applications, particularly Excel for number crunching, building high-quality presentations in PowerPoint , professional document writing using Word , and mapping business processes using flow diagrams or process maps with Visio or other equivalent software. Collaboration: Proven experience collaborating with internal stakeholders and working effectively in cross-functional teams. Networking & Influence: Strong networker across relevant stakeholder bases, with the ability to listen, build common ground, and influence others positively. Problem-Solver: A creative problem-solver, highly comfortable with a fast-paced, dynamic work environment. Project Management: Demonstrated project management, organization, and execution skills with a strong ability to manage deliverables and deadlines for multiple initiatives and teams. Communication: Excellent oral and written communication skills, with experience communicating directly with senior leadership. Adaptability: Demonstrated ability to work quickly, respond to urgent, unanticipated requests, and manage ambiguity effectively. Global Collaboration: Flexible to work with global offices across several time zones, accommodating international team schedules.
