Analyst Developer AS400

About Us

ERGO Technologies and Services IndiaERGO Technology & Services India (ET&S India) is the newest part of the ERGO Technology & Services Management the main outsourcing provider of IT for ERGO worldwide. It is backed up by ERGO an 18 Billion Euro Organization with a presence in 15+ countries have a charter to provide technology services to the ERGO countries in multiple countries.

ET&S India will be fueling the Digital aspirations of the ERGO world in years to come. With an ambitious plan to build a large offshore development center in multiple cities of the country ETS India shall be at the forefront in developing capabilities and providing career opportunities to employees in diverse technologies across domains of Insurance.

Job Description

Responsibilities

Contribute to and validate the functional analysis and specification of requests for IT

developments

• Realize IT projects according to approved functional specifications and within the approved budget and planning. Conduct code review and follow up release management.
• Develop new programs or adapt existing programs in respect of the existing standards.
• Test new developments before submitting them to the key user for user testing
• Document his/her realizations.

Maintain and improve existing IT applications

• Handle all incoming requests related to the applications you're responsible for (Tickets).
• Correct bugs in the applications you're responsible for.
• Analyze root causes of frequent problems and propose fundamental solutions.
• Realize approved improvements.
• Maintain user and technical documentation.

Support business users in the usage of the existing IT applications

• Define the required availability levels and response times with the business owners.
• Elaborate support procedures, with escalation to external parties where appropriate.
• Measure and report the achieved availability levels and response times.
• Assist users in the improved usage of the existing applications.

General

• Propose improvements in the existing applications so as to reduce their Total Cost of Ownership (TCO).
• Collaborate in a constructive way with colleagues in IT and in the business so as to realize the mission of DKV IT.
• Timely report on the status and the progress of his/her assignments.
• Actively contribute to the team meetings and to the community meetings.
• Participate with permanences when required.

Requirements

Hard skills

• Should have a degree in IT, or similar by experience
• Languages: English and one of the national languages (Dutch or French), other languages are a plus
• Technical knowledge depending on technology :
• AS400
• AS400 IBM/I
• Database: DB2
• RPG IV/ILE, Free RPG, Service Programs, CL, MQ
• DFU, RLU, SQL, SDA, RDI
• ARCAD

Soft skills

• Be a motivated team player, positively contributing to the team's objective.
• Be able to easily integrate within the team and share knowledge with the colleagues.
• Be able to interact with business people (with key-users and end-users), analyze their needs and understand their processes.
• Be able to handle pressure and to meet strict deadlines.
• Be able to work in a structured manner.
• Be able to work Agile/Scrum.
• Not afraid to take ownership
• Certification is a plus