Analyst-Branch Operations

Role Overview: As an Analyst Branch Operations in the Wholesale Banking Operations unit, your main purpose will be to enhance client servicing by leveraging your trade and banking expertise to customize cash and trade products according to market demands. You will need to provide timely support to regional business stakeholders while managing their expectations in alignment with client expectations. Your role will also involve monitoring, controlling, and regulating processes to mitigate financial and reputational risks for the bank. Additionally, you will support the RH in achieving organizational goals as per KPI. Key Responsibilities: - Manage operations related to Trade Finance, CMS, Clearing, Stock Exchange, and currency chest for branches in the location - Ensure quick turnaround time and error-free processing of transactions - Control the Function of SMEs (Subject Matter Experts) regarding ECBs, FDI, ODI, and other FEMA issues for various clients and businesses - Monitor customer complaints, handle escalations, analyze root causes, and ensure non-recurrence - Provide periodical reporting and MIS to the Central Office for onward submission within timelines - Support the RH in accomplishing regional targets and goals, demonstrating strong branch management skills within the region Qualifications Required: - Graduate in any field - Minimum of 1+ years of experience in Corporate Branch Banking Operations,