67 American English Jobs - Page 3

About the job: Key responsibilities: 1. Understand client requirements and create search strategies to identify suitable candidates 2. Source candidates through job portals, social media, and internal databases 3. Evaluate candidates' skills, experience, and competencies 4. Manage the end-to-end recruitment process, including scheduling and coordination 5. Build strong relationships with candidates and secure referrals 6. Negotiate terms of employment and gain candidate commitment 7. Collaborate with the North American sales team to meet client needs 8. Provide regular updates to candidates and ensure timely communication Who can apply: Only those candidates can apply who: Salary: ₹ 3,00,000 - 5,00,000 /year Experience: 0 year(s) Deadline: 2025-07-05 23:59:59 Other perks: Informal dress code, 5 days a week, Free snacks & beverages, Cab/Transportation facility, Health Insurance, Life Insurance Skills required: Recruitment, English Proficiency (Spoken), English Proficiency (Written), American English and Human Resource Information System (HRIS) Other Requirements: 1. Strong written and verbal communication skills 2. Negotiation and convincing abilities 3. Proficiency in MS Office 4. Organizational and relationship management skills 5. A proactive, go-getter attitude About Company: Empowering the future of technology learning. Welcome to Techeir, where we strive to empower people with the knowledge and skills needed to succeed in the rapidly evolving world of technology. With our cutting-edge learning platform, we provide individuals and businesses with access to the latest information, resources, and tools to stay ahead of the game. Our platform offers a wide range of courses and resources designed to cater to both tech enthusiasts and professionals. Whether you're looking to expand your knowledge and skills, or to take your career to the next level, Techeir has everything you need to succeed. Our mission is to make technology education accessible to everyone, regardless of background or experience. With our expert instructors, engaging content, and interactive learning experiences, we aim to provide the best possible learning experience for our users.

About the job: Key responsibilities: 1. Demonstrate end-to-end recruitment experience in the IT domain 2. Apply strong sourcing and screening skills 3. Utilize expertise in job portals, social media hiring, and networking 4. Exhibit excellent communication and negotiation skills Who can apply: Only those candidates can apply who: Salary: ₹ 3,50,000 - 5,50,000 /year Experience: 0 year(s) Deadline: 2025-07-05 23:59:59 Skills required: English Proficiency (Spoken), English Proficiency (Written), American English and Effective Communication About Company: Empowering the future of technology learning. Welcome to Techeir, where we strive to empower people with the knowledge and skills needed to succeed in the rapidly evolving world of technology. With our cutting-edge learning platform, we provide individuals and businesses with access to the latest information, resources, and tools to stay ahead of the game. Our platform offers a wide range of courses and resources designed to cater to both tech enthusiasts and professionals. Whether you're looking to expand your knowledge and skills, or to take your career to the next level, Techeir has everything you need to succeed. Our mission is to make technology education accessible to everyone, regardless of background or experience. With our expert instructors, engaging content, and interactive learning experiences, we aim to provide the best possible learning experience for our users.

About the job: Key responsibilities: 1. Source potential candidates through job boards, social media, professional networks, referrals, and other creative methods 2. Post job openings on appropriate platforms, ensuring roles are visible to diverse audiences 3. Build and maintain relationships with candidates throughout the hiring process, providing clear communication and a positive experience 4. Conduct initial phone screens and coordinate interviews with hiring managers 5. Utilize applicant tracking systems (ATS) to track candidates throughout the hiring process and maintain organized records 6. Partner with hiring managers to understand position requirements, recommend candidates, and advise on hiring decisions 7. Stay updated on non-IT hiring trends and salary expectations for various non-IT roles 8. Ensure compliance with U.S. employment laws, company policies, and industry best practices Who can apply: Only those candidates can apply who: Salary: ₹ 3,50,000 - 5,50,000 /year Experience: 0 year(s) Deadline: 2025-07-05 23:59:59 Skills required: English Proficiency (Spoken), English Proficiency (Written), American English and Effective Communication Other Requirements: 1. Education: Bachelor’s degree graduate from 2023 and above (2024- below not acceptable) 2. Strong communication, interpersonal, and organizational skills 3. Ability to work independently and manage multiple requisitions simultaneously 4. Creative sourcing strategies to attract passive candidates 5. Must be willing to work the night shift About Company: Empowering the future of technology learning. Welcome to Techeir, where we strive to empower people with the knowledge and skills needed to succeed in the rapidly evolving world of technology. With our cutting-edge learning platform, we provide individuals and businesses with access to the latest information, resources, and tools to stay ahead of the game. Our platform offers a wide range of courses and resources designed to cater to both tech enthusiasts and professionals. Whether you're looking to expand your knowledge and skills, or to take your career to the next level, Techeir has everything you need to succeed. Our mission is to make technology education accessible to everyone, regardless of background or experience. With our expert instructors, engaging content, and interactive learning experiences, we aim to provide the best possible learning experience for our users.

* Close deals through effective consultation * Meet sales targets consistently * Manage international client relationships via phone and email * Collaborate with cross-functional teams on project delivery *Fluent communication(American English) Office cab/shuttle Provident fund Annual bonus

Responsibilities: * Close deals through effective consultation * Manage international sales via phone/email * Meet revenue targets consistently * Collaborate with cross-functional teams on projects * Want Fluent English Communication(American accent) Office cab/shuttle Annual bonus Provident fund

About the job: Key responsibilities: 1. Conduct demo classes as per the PlanetSpark content and methodology 2. Ensure an amazing demo experience for the child and parent 3. Conduct regular classes (post-enrolment) using an in-house curriculum 4. Ensure timely feedback to the child 5. Adhere to the schedule for the demo as well as regular classes Behavioral attributes that we are looking for: 1. Excellent teaching skills 2. Excellent attention to detail, strong communication skills, both written and verbal 3. Ability to build strong relationships with the child/ learner and make the class a fun-based learning. 4. Tech-savvy Eligibility criteria: 1. Excellent Verbal and written communication 2. Willing to work 6 days a week (should be available on Saturdays & Sundays) 3. Willing to invest 3-4 teaching hours every day 4. At least 1 year of English teaching experience 5. Should have good Wi-Fi and a laptop with a webcam Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 2,50,000 - 4,50,000 /year Experience: 1 year(s) Deadline: 2025-07-02 23:59:59 Skills required: Teaching, English Proficiency (Spoken), English Proficiency (Written), Online Teaching, American English, British English and Effective Communication About Company: PlanetSpark is on a mission to build the next generation of confident speakers and creative writers. We are a global company impacting over 11 countries through live 1:1 personalized classes on public speaking and creative writing through handpicked top 1% of teachers. Our kids participate in gripping debates, create viral YouTube videos, start their podcast channels, perform stand-up comedy, write nail-biting mystery stories, and become confident and fearless speakers. PlanetSpark is on its journey to becoming the global leader in the large and untapped communication skills segment. We are a 'Series-A' startup funded by some top VCs and are on a 30% month-on-month growth curve. We have our footprint in India, the Middle East, North America, and Australia. Come join a passionate team of over 500 young and energetic members and 400+ expert and handpicked teachers on this roller coaster ride to build the most loved brand for kids who will move the world.

About the job: As a customer support lead at Z NATURALS, you will play a crucial role in ensuring our customers have a seamless and positive experience with our products and services. Your English proficiency, both written and spoken, will be essential in effectively communicating with our diverse customer base. Key Responsibilities: 1. Provide exceptional customer service via instant messenger, email, and social media, addressing inquiries, concerns, and feedback in a timely and professional manner. 2. Utilize your knowledge of American English + ChatGPT to effectively communicate with customers and colleagues. 3. Demonstrate proficiency in MS Office/Google Docs/Excel to accurately maintain customer records and documentation. 4. Utilize social media marketing skills to engage with customers and promote our products on various platforms. 5. Collaborate with the sales and marketing teams to provide product information and support promotional activities. 6. Identify and escalate any customer issues or trends to management to ensure prompt resolution and customer satisfaction. 7. Continuously strive to improve customer support processes and procedures to enhance the overall customer experience. If you are passionate about delivering exceptional customer service, have strong communication skills, and are proficient in English, we invite you to join our killer team at Z NATURALS. Apply now and be a part of our rapidly growing venture studio. Note: 1. Flexible work timings. 2. Competitive pay. 3. Regular performance reviews and pay increases. Who can apply: Only those candidates can apply who: have minimum 1 years of experience can work from 11:00 am - 7:00 pm Indian Standard Time (as the company is based outside of India & their local work timings are 5:30 am - 1:30 pm Greenwich Mean Time) Salary: ₹ 4,00,000 - 6,50,000 /year Experience: 1 year(s) Deadline: 2025-07-02 23:59:59 Skills required: Social Media Marketing, MS-Office, Typing, English Proficiency (Spoken), English Proficiency (Written), American English, Effective Communication and Administrative Support Other Requirements: 1. Fast typist: Attach a screenshot of your monkeytype.com WPM fora higher likelihood of us seeing your application. 2. Experience with social media management (the role involves both e-mail and social media management). 3. Experienced in using AI/ChatGPT to take shortcuts and save time. Experienced at making AI sound realistic/human. We don't want robotic responses. About Company: Z Brands is an e-commerce company that leverages the latest tech in data analytics and AI to rapidly build category-winning brands.

Key Responsibilities: Handle inbound customer calls professionally and courteously from international clients. Understand customer requirements, address inquiries, and provide appropriate solutions. Resolve customer complaints and issues with empathy and effectiveness. Maintain detailed and accurate records of customer interactions. Follow company guidelines and policies for service delivery and compliance. Coordinate with other departments for issue resolution when needed. Meet or exceed performance metrics such as call handling time, customer satisfaction, and first-call resolution. Adapt to different international accents and cultural nuances to ensure clear communication. Stay updated on product knowledge, services, and process changes. Qualifications & Skills: Minimum 1-2 years experience in inbound international voice process or customer service. Excellent spoken and written English communication skills with clear pronunciation. Good listening skills and ability to handle difficult customers calmly. Comfortable working in shifts including night shifts if required. Basic computer knowledge and ability to navigate multiple software applications simultaneously. Problem-solving attitude with attention to detail. Patience, adaptability, and a customer-first approach.

About the job: Key responsibilities: 1. Develop and implement digital marketing campaigns to increase brand visibility and attract new customers 2. Create engaging and informative content for our website, social media platforms, and email newsletters 3. Manage email marketing campaigns to communicate with current and potential clients effectively 4. Utilize MS-Excel to track and analyze marketing performance metrics and generate reports for management 5. Conduct business research to identify market trends, competitors, and new opportunities for growth 6. Provide administrative support to streamline daily operations and improve efficiency 7. Assist in office management tasks and collaborate with staff to ensure smooth functioning of the organization Who can apply: Only those candidates can apply who: Salary: ₹ 2,00,000 - 4,00,000 /year Experience: 0 year(s) Deadline: 2025-06-28 23:59:59 Other perks: Health Insurance, Life Insurance Skills required: Digital Marketing, Creative Writing, Email Marketing, MS-Excel, Content Marketing, Business Research, English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken), American English, Marketing, Office Management, Administrative Support and Management About Company: Water Town Swim School specializes in swim lessons for children from 4 months to 4 years old. We do not view swimming solely as a sport of getting from point A to point B, but rather as one of the best ways to maximize a child's potential. Research has proven that early swim lessons help a child develop physically, mentally, intellectually, and even socially.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The AR Associate is responsible for the accounts receivable aspects of the client-focused revenue cycle operations and must display in-depth knowledge of and execute all standard operating procedures (SOPs) as well as communicating issues, trends, concerns and suggestions to leadership. Primary Responsibilities Review outstanding insurance balances to identify and resolve issues preventing finalization of claim payment; including coordinating with payers, patients and clients when appropriate Analyze and trend data, recommending solutions to improve first pass denial rates and reduce age of overall AR Accounts Receivable Specialist that has an "understanding" of the whole accounting cycle / claim life cycle Ensure all workflow items are completed within the set turn-around-time within quality expectations Able to analyze EOBs and denials at a claim level in addition they should find trends impacting dollar and #'s, leading to process improvements Perform other duties as assigned Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Graduate 12+ months and above experience in healthcare accounts receivable required (Denial Management) - Hospital Billing Solid knowledge of medical insurance (HMO, PPO, Medicare, Medicaid, Private Payers) In-depth working knowledge of the various applications associated with the workflows Knowledge / Skills / Abilities: Solid knowledge and use of the American English language skills with neutral accent Functional knowledge of HIPAA rules and regulations and experience related to privacy laws, access and release of information Proficient in MS Office software; particularly Excel and Outlook Proven ability to communicate effectively with all internal and external clients Proven ability to use good judgment and critical thinking skills; ability to identify and resolve problems Proven to be efficient and accurate keyboard/typing skills Proven solid work ethic and a high level of professionalism with a commitment to client/patient satisfaction At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

About the job: Key responsibilities: 1. Understand client requirements and create search strategies to identify suitable candidates 2. Source candidates through job portals, social media, and internal databases 3. Evaluate candidates' skills, experience, and competencies 4. Manage the end-to-end recruitment process, including scheduling and coordination 5. Build strong relationships with candidates and secure referrals 6. Negotiate terms of employment and gain candidate commitment 7. Collaborate with the North American sales team to meet client needs 8. Provide regular updates to candidates and ensure timely communication Who can apply: Only those candidates can apply who: Salary: ₹ 3,00,000 - 5,00,000 /year Experience: 0 year(s) Deadline: 2025-06-22 23:59:59 Other perks: Informal dress code, 5 days a week, Free snacks & beverages, Cab/Transportation facility, Health Insurance, Life Insurance Skills required: Recruitment, English Proficiency (Spoken), English Proficiency (Written), American English and Human Resource Information System (HRIS) Other Requirements: 1. Strong written and verbal communication skills 2. Negotiation and convincing abilities 3. Proficiency in MS Office 4. Organizational and relationship management skills 5. A proactive, go-getter attitude About Company: Empowering the future of technology learning. Welcome to Techeir, where we strive to empower people with the knowledge and skills needed to succeed in the rapidly evolving world of technology. With our cutting-edge learning platform, we provide individuals and businesses with access to the latest information, resources, and tools to stay ahead of the game. Our platform offers a wide range of courses and resources designed to cater to both tech enthusiasts and professionals. Whether you're looking to expand your knowledge and skills, or to take your career to the next level, Techeir has everything you need to succeed. Our mission is to make technology education accessible to everyone, regardless of background or experience. With our expert instructors, engaging content, and interactive learning experiences, we aim to provide the best possible learning experience for our users.

About the job: Key responsibilities: 1. Research funding opportunities through online databases and grant portals 2. Draft compelling grant proposals and letters of inquiry 3. Assist in preparing supporting documents for grant applications 4. Track deadlines and maintain a grant calendar 5. Collaborate with leadership on fundraising strategies Requirements: 1. Demonstrate excellent writing, research, and organizational skills 2. Show strong interest in education, vegan values, or nonprofit work 3. Work independently and meet deadlines 4. Display familiarity with grant databases such as Grants.gov and Foundation Directory is a plus Who can apply: Only those candidates can apply who: Salary: ₹ 2,00,000 - 2,50,000 /year Experience: 0 year(s) Deadline: 2025-06-13 23:59:59 Skills required: Time Management, English Proficiency (Spoken), English Proficiency (Written), American English, Research and Analytics and Written Communication About Company: Water Town Swim School specializes in swim lessons for children from 4 months to 4 years old. We do not view swimming solely as a sport of getting from point A to point B, but rather as one of the best ways to maximize a child's potential. Research has proven that early swim lessons help a child develop physically, mentally, intellectually, and even socially.

About the job: Key responsibilities: 1. Review and monitor outstanding accounts receivable balances 2. Follow up with insurance companies and patients regarding unpaid claims and outstanding balances 3. Investigate and resolve denials, underpayments, and billing issues 4. Process appeals and reconsiderations for denied or underpaid claims 5. Generate aging reports and analyze AR aging to identify delinquencies and trends 6. Communicate with patients to resolve billing inquiries and disputes 7. Maintain accurate and up-to-date billing records and documentation 8. Collaborate with the billing and coding team to ensure accurate claim submissions 9. Provide regular updates and reports to management on AR status and performance metrics 10. Stay updated with changes in healthcare regulations and insurance guidelines affecting AR processes Who can apply: Only those candidates can apply who: are from Ahmedabad, Chennai, Dehradun, Gurgaon, Indore, Manali, Patna, Pune, Surat, Hyderabad, Kochi, Jaipur, Noida, Bangalore, Dispur only Salary: ₹ 3,00,000 - 5,00,000 /year Experience: 0 year(s) Deadline: 2025-06-12 23:59:59 Other perks: Informal dress code, 5 days a week, Free snacks & beverages, Cab/Transportation facility, Health Insurance, Life Insurance Skills required: English Proficiency (Spoken), English Proficiency (Written) and American English About Company: Empowering the future of technology learning. Welcome to Techeir, where we strive to empower people with the knowledge and skills needed to succeed in the rapidly evolving world of technology. With our cutting-edge learning platform, we provide individuals and businesses with access to the latest information, resources, and tools to stay ahead of the game. Our platform offers a wide range of courses and resources designed to cater to both tech enthusiasts and professionals. Whether you're looking to expand your knowledge and skills, or to take your career to the next level, Techeir has everything you need to succeed. Our mission is to make technology education accessible to everyone, regardless of background or experience. With our expert instructors, engaging content, and interactive learning experiences, we aim to provide the best possible learning experience for our users.

At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. About The Role This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communications sources and call transfers for service transactions. Primary Skills Excellent Communication Skills, Insurance Knowledge Analytical Skills ,Hands on experience in Inbound & Outbound International Voice Process Key Responsibilities Inputs and tracks into the appropriate databases. "¢ Manages and handle Out bound and inbound calls "¢ Be able to handle any requests regarding customer documentation (to include all documents sent out by our company) and be able to clearly explain them including any follow-ups required on our customers part and updates as warranted "¢ Working knowledge of insurance policies and related processes and procedures. "¢ Demonstrates accuracy in processing changes to customer policies based on the information provided and identifies opportunities for cross sales (if applicable). "¢ Employs probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying empathy for the callers situation. "¢ Ensure facilitation of first call resolution and customer satisfaction on all transactions handled. "¢ Resolve routine, complex, and unique questions/issues. and make payments Education "¢ Any Graduates - BA/B.Com/BBA/BCA/Bsc Only. Shifts 24*7 Shifts/Rotational Offs & Splits offs Experience "¢ 0-3 years experience (Preferred) Supervisory Responsibilities "¢ This job does not have supervisory duties. Education & Experience (in lieu) "¢ In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills American English, Auto Insurance, Consumer Protection, Customer Data Management, English Language, Inbound Calls, Insurance, Outbound Calls, Performance Management (PM), Relationship Building, Stakeholder Relationship Management, Third Party Claims Shift Time Shift C (India) Recruiter Info Shruthi Raghupati Upadhyaya [C] srag1@allstate.com About Allstate Joining our team isnt just a job "” its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.

About the job: At The EdGlide Project, we are dedicated to revolutionizing the education consultancy landscape through innovative storytelling and compelling content. Our team thrives on creativity, collaboration, and a shared passion for making a difference in the world of higher education. If you are a wordsmith with a flair for captivating narratives, we invite you to join our dynamic team! Key Responsibilities: 1. Craft compelling content: Develop engaging and creative content for a variety of platforms, including websites, blogs, social media, and marketing materials. Your words will help shape our brand's voice and connect with our audience. 2. Application building: Assist in creating high-quality application materials for clients, including resumes, essays, statements of purpose (SOPs), letters of recommendation (LORs), and personal statements. Ensure that each document effectively highlights the client's strengths and aligns with the requirements of target institutions. 3. Collaborate and ideate: Work closely with team members to brainstorm innovative ideas and develop robust content strategies. Your input will be crucial in planning and executing content that resonates with our target audience. 4. Conduct thorough research: Perform in-depth research on industry-related topics to ensure content accuracy, credibility, and relevance. Stay informed about the latest trends in higher education and content writing. 5. Edit and proofread: Review and refine content to maintain high-quality standards and adherence to brand guidelines. Ensure every piece is polished and error-free. 6. Optimize for SEO: Implement SEO best practices to enhance content visibility and reach. Use relevant keywords and optimization techniques to improve search engine rankings. 7. Stay current: Keep abreast of industry trends, content writing best practices, and emerging platforms. Continuously seek ways to improve and innovate in content creation. 8. Effective communication: Communicate effectively with stakeholders, including team members and clients, to ensure clarity and alignment on content objectives. Foster a positive and collaborative team environment. These are the responsibilities and if you are ready to take them up, we'd like you to join us at The EdGlide Project and be part of a team that values creativity, innovation, and collaboration. Let's create impactful content together and inspire the next generation of learners! Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 5,00,000 - 6,00,000 /year Experience: 1 year(s) Deadline: 2025-06-07 23:59:59 Skills required: Content Writing, Creative Writing, English Proficiency (Spoken), English Proficiency (Written) and American English About Company: At EdGlide, we are not a typical flashy, alumni-endorsed, money-grabbing consultancy. We are a team of dedicated professionals who have worked in the education industry and witnessed students' challenges when seeking personalized assistance for their academic aspirations. Our mission is simple but profound: to make the higher education application process smoother, more transparent, and genuinely beneficial for aspiring students. We aim to counter the prevalent issues in the industry and offer an authentic, ethical, and highly personalized approach to help students achieve their academic dreams.

Hiring Process Associates for International Outbound Calling (Night Shift, US) in Nagpur. Salary 10K15K + incentives. Excellent English, outbound calling experience preferred. Apply now for a rewarding career at VAPN Technology! Performance bonus

About the job: Key responsibilities: 1. Review daily incoming payments to identify any missed or failed transactions 2. Track missed payment details and correlate them with NSF (Non-Sufficient Funds) fees or system-generated errors 3. Maintain accurate logs of all payment anomalies for follow-up 4. Proactively contact clients via phone, SMS, and email on the same day a payment is missed 5. Use clear, fluent American English to communicate effectively and professionally 6. Customize messaging based on the client's payment history and behavioral patterns 7. Establish and nurture positive, respectful relationships with clients even when handling difficult conversations 8. Demonstrate empathy while also staying firm on collection goals 9. Explore resolution paths such as payment rescheduling, partial settlements, or waiver requests when appropriate 10. Understand how payment amounts, due dates, NSF fees, and balance structures work 11. Communicate payment breakdowns to clients clearly and confidently 12. Identify payment behavior trends that could signal future defaults and report them proactively 13. Accurately log every outreach attempt, client response, and resolution into the collections CRM or tracking tool 14. Ensure all records are up-to-date for auditing, compliance, and reporting purposes 15. Submit daily or weekly reports on missed payment follow-ups, recovery rates, and non-responsive accounts 16. Participate in team reviews to provide feedback on common issues and propose improvements in outreach strategies 17. Continuously refine communication scripts and outreach templates to improve recovery rates This is a US SHIFT. New York Work hours, Monday to Friday. Indian time (6pm to 3:30 am) Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 2,40,000 - 3,60,000 /year Experience: 1 year(s) Deadline: 2025-06-04 23:59:59 Other perks: Informal dress code, 5 days a week Skills required: Finance, American English and Effective Communication Other Requirements: 1. Demonstrate excellent spoken and written American English with a fluent and professional tone 2. Apply strong phone etiquette and persuasive communication style 3. Use an analytical mindset with basic math and reasoning skills 4. Leverage experience in customer service, collections, or client-facing roles 5. Handle objections, resolve conflicts, and maintain composure under pressure 6. Operate proficiently in CRM tools, Google Sheets or Excel, and communication platforms About Company: Founded by Sitanshu Srivastava in 2023, Kweesha Solutions Pvt. Ltd. is a multidisciplinary think tank and backend operations firm focused on problem-solving, diversity, and sustainable business practices. Based in India, Kweesha operates under the same ownership as DO IT FOR ME LLC in the United States. While DO IT FOR ME LLC drives customer-facing ventures across media, fintech, and innovation, Kweesha powers the operational and intellectual backbone. Our core expertise spans financial systems, IT infrastructure, and business process innovation, delivering future-ready, scalable solutions behind the scenes.