JOB DESCRIPTION Position Sr. Executive/Executive - International Voice Process (US Debt Collections) Company Astra Business Services Are you ready to join a dynamic team and make a global impact? Look no further! At Astra Business Services, we seek enthusiastic and talented individuals to join our US Debt Collections team. If youve got a knack for international debt collections, excellent communication skills, and a desire to grow in a vibrant and supportive environment, we want to hear from you! Why join Astra? Exciting Challenges: Dive into US Debt Collections and tackle unique challenges every day. Vibrant Culture: Join a team that values creativity, collaboration, and fun. Growth Opportunities: Were committed to your professional development with continuous learning and growth opportunities. Attractive Benefits: Competitive salary, performance-based incentives, medical insurance, and more! Roles and Responsibilities: Work in a blended environment, handling customer queries through inbound and outbound calls. Maintain adherence to departmental productivity and quality benchmarks. Aim for achieving a first-call resolution to successfully recover outstanding balances. Professionally manage correspondence with customers. What we're looking for: Education: High school diploma or equivalent, college degree is a plus. Top-notch communication skills: Youre a natural communicator who can effortlessly engage with international clients. Experience: Proven experience in International voice process, particularly in US Debt Collections. Positive Attitude: Youre proactive, enthusiastic, and ready to bring energy to our team. Team Player: Collaboration is key, and you thrive in a team-oriented environment. Availability: Willingness to work in shifts to accommodate International time zones. Open to commute to our Noida office as this position is fully Work from Office. Be part of a team that values your talent and is committed to your success. Apply today and lets make an impact together! Send your resume to hiring@astraglobal.com with the subject line " Sr. Executive/Executive - International Debt Collections Application ."