Amazon Connect

3 - 5 years

9 - 15 Lacs

Posted:4 weeks ago| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

  • Role : Junior Developer

  • Amazon Connect Tech Lead with 3 -5 years experience.

  • Experience with Amazon Connect (Contact flows, queues, routing profile, agent hierarchies)
  • Integration experience with Salesforce (Service Cloud Voice)
  • Hands-on with AWS services
  • AWS Lambda (for backend logic) Programming language Java or Python
  • Amazon Lex (Voice/chat bots)
  • CloudWatch
  • IAM
  • Proficiency in programming scripting Java Script, Nodejs
  • Familiarity with CICD pipelines DevOps and infrastructure as code Terraform CloudFormation
  • Solid experience in REST APIs and integration frameworks.
  • Experience working in Agile Scrum environments
  • Experience in Automating deployments of contact centre setup using CI/CD pipelines or Terraform

If you are interested kindly share your resume to the email id mentioned below.

shri.lakshmi@cielhr.com

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