Amazon Account Manager - CSR Remoteelhi

Skills:

Overview

• Onboard new clients and provide comprehensive training on the DataFuel platform.
• Serve as the main point of contact for assigned clients, building strong, long-term relationships.
• Monitor client performance within Amazon Ads using DataFuel, identify opportunities, and recommend actionable strategies.
• Review key performance indicators (KPIs) including ACOS, ROAS, sales growth, and campaign efficiency.
• Conduct regular performance review calls to share insights, optimization strategies, and results.
• Collaborate closely with the internal performance team to troubleshoot issues and support client objectives.
• Ensure measurable client results that drive renewals, upgrades, and long-term retention.
  

• 13 years of experience in Amazon Ads, Account Management, or Client Servicing (agency or SaaS experience preferred).
• Strong working knowledge of the Amazon Advertising Console (Sponsored Products, Sponsored Brands, and Sponsored Display).
• Excellent communication, presentation, and client relationship skills.
• Analytical mindset with proficiency in data handling through Excel or Google Sheets.
• Ability to simplify and communicate complex insights effectively.
• Self-motivated and proactive, with a strong focus on client success and growth.
  

• Are passionate about helping clients achieve measurable growth.
• Take full ownership of client satisfaction and business outcomes.
• Enjoy teaching clients and simplifying strategic tools and concepts.
• Balance empathy with accountability, earning client trust through consistent results.