Position: Airport/Airline Jobs Ground Staff Customer Service and Ticket Counter Company Overview: Viswamitempowersolution is a leading provider of airport and airline services in Mumbai, Maharashtra, India. We are committed to providing exceptional customer service and ensuring a smooth and efficient travel experience for our passengers. Job Description: We are currently seeking motivated individuals to join our team as Ground Staff Customer Service and Ticket Counter staff. In this role, you will be responsible for providing excellent customer service to passengers, handling ticket sales and reservations, and assisting with various airport operations. Key Responsibilities:

Greet and assist passengers at the ticket counter
Process ticket sales and reservations accurately and efficiently
Handle customer inquiries, complaints, and requests in a professional and timely manner
Ensure compliance with all airport and airline regulations and policies
Assist passengers with check-in, boarding, and baggage processes
Coordinate with other airport and airline staff to ensure a smooth and timely departure for flights
Maintain a clean and organized ticket counter and work area
Provide support to passengers with special needs or requests
Handle cash and credit transactions accurately and responsibly
Assist with any other duties as assigned by the supervisor or manager. Qualifications:
High school diploma or equivalent
Previous customer service experience preferred
Excellent communication and interpersonal skills
Ability to work in a fast-paced and dynamic environment
Basic computer skills
Must be able to work flexible hours, including weekends and holidays
Must be able to lift up to 50 pounds and stand for extended periods of time. If you are passionate about providing exceptional customer service and have a strong work ethic, we encourage you to apply for this exciting opportunity with Viswamitempowersolution. We offer competitive salary and benefits packages, as well as opportunities for career growth and development. Join our team and be a part of the exciting world of airport and airline operations!

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AIRPORT/AIRLINE JOBS GROUND STAFF CUSTOMER SERVICE AN TICKET COUNTER