Airport Support Representative

As an Airport Support Representative at Viswamitempowersolution, you will play a crucial role in ensuring a smooth and efficient travel experience for airport customers in Chandigarh. Your responsibilities will include: - Greeting and assisting passengers with check-in, baggage drop, and boarding procedures - Providing information and assistance regarding flight schedules, delays, and gate changes - Resolving customer complaints and issues promptly and professionally - Monitoring and maintaining the cleanliness and organization of the airport terminal - Coordinating with airport staff and airlines to ensure a seamless travel experience - Handling and processing baggage and cargo following safety and security regulations - Assisting special needs passengers and providing support to elderly or disabled individuals - Conducting security screenings and ensuring compliance with airport safety protocols - Maintaining accurate records of passenger interactions and incidents - Staying updated on airline policies, procedures, and regulations to provide accurate information to passengers Qualifications required for this position include: - High school diploma or equivalent - Previous customer service experience, preferably in the aviation industry - Excellent communication and interpersonal skills - Ability to remain calm and professional in high-stress situations - Strong problem-solving and decision-making abilities - Knowledge of airport operations and procedures is a plus - Flexibility to work varying hours, including evenings, weekends, and holidays - Fluency in English, while knowledge of other languages is considered an asset - Physical fitness and ability to lift up to 50 pounds If you are a motivated individual with a customer-focused mindset and a passion for the aviation industry, we invite you to apply for this exciting opportunity at Viswamitempowersolution. Competitive compensation, benefits package, ongoing training, and development opportunities await you. Be a part of our team dedicated to providing exceptional airport support services in Chandigarh. Apply now!,