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Airport Ground Staff

0 - 1 years

2 - 3 Lacs

Posted:1 month ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Airport ground staff are essential to the efficient operation of an airport. Their roles may vary depending on their specific position (check-in, boarding, ramp services, baggage handling, etc.), but common responsibilities include: 1. Passenger Handling Assisting passengers with check-in, boarding, and disembarkation Verifying travel documents and issuing boarding passes Providing flight information and directions 2. Baggage Handling Tagging, loading, and unloading passenger baggage Resolving baggage-related issues (lost, delayed, or damaged luggage) 3. Ramp Services Guiding aircraft to and from gates (marshalling) Operating ground support equipment (belt loaders, tugs, etc.) Refueling aircraft (if trained and certified) 4. Security & Safety Checks Ensuring compliance with airport and airline security regulations Performing safety checks before boarding and during aircraft servicing 5. Coordination with Other Departments Communicating with flight crews, air traffic control, and maintenance teams Coordinating gate changes and delays 6. Customer Service Addressing passenger inquiries and complaints Providing special assistance to elderly, disabled, or unaccompanied minors

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